Customer Service Rep(19050) - 410 Merhar Ave #1

Domino's Franchise • Fairbanks, AK

2d • Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team to take and process customer orders, prepare products, and help maintain store equipment and facilities. The role involves communicating with customers and coworkers by phone and in person, entering orders with a computer keyboard or touch screen, and handling payments accurately. On-the-job orientation and training are provided. Flexible and set schedules are available, and employees may have opportunities for career growth and advancement.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.
• Ability to perform the stated physical tasks, including prolonged standing, frequent reaching and hand use, bending, occasional crouching, and lifting or carrying items weighing up to 50 pounds.
• Ability to work around hot surfaces and tools, varying temperatures, food odors, cornmeal dust, sharp edges, and moving mechanical parts.

Nice To Haves

• Relevant pizza or kitchen experience may qualify employees for an increase in starting pay.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Communicate with customers and coworkers to process orders by phone and in person.
• Enter orders using a computer keyboard or touch screen.
• Handle payments and make correct monetary change.
• Clean equipment and the facility approximately daily.
• Unload and stock deliveries, including lifting and moving cases of ingredients and supplies.
• Perform other store tasks such as removing trash, cleaning, stocking shelves, and occasionally changing sign prices or performing maintenance.

Benefits

• Full-time employees are eligible for health, dental, vision, and life insurance benefits after six months.
• Free employee meals on shifts longer than five hours and discounts on food items when not on shift.
• Paid vacation time is available for management and lead pizza makers.
• Flexible and set schedules are available.
• Career growth mentors and opportunities are available to all employees.
• Quarterly opportunities for pay raises based on performance evaluation results.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed