Customer Service Representative
AmeriLife•Houston, TX
•Onsite
About The Position
AmeriLife is seeking a Customer Service Representative to support clients with health insurance-related needs in a growing environment. The role communicates with agents, clients, clinics, and insurance carriers to resolve individual issues. Most clients speak Spanish and English. The position calls for initiative, attention to detail, a service-oriented approach, and a desire to help the senior community. The role is full-time, in person in Houston, Texas, and offers paid training. Compensation is $12–$15 per hour, based on experience.
Requirements
- Bilingual in English and Spanish.
- Customer service experience (1–2 years).
- Three years of office experience.
- Three years of Microsoft Office experience.
- Organizational, interpersonal, and computer skills.
- Problem-solving ability.
- Success-driven attitude.
- Ability to commute to Houston, TX 77099.
Responsibilities
- Assist clients with health insurance-related needs.
- Communicate with agents, clients, clinics, and insurance carriers to find solutions to specific problems.
- Work with a team to solve challenges and persist in finding solutions.
Benefits
- Paid training
- Paid holidays and personal days
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
- Disability insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
