County Clerk Jobs

About The Position

Requirements

• Must have experience at the General Clerk III level at the length of one (1) year.
• OR Six (6) months of experience performing diverse clerical tasks.
• One (1) year of education above the high school level which includes coursework in computer data entry, secretarial subjects or business administration.
• Any equivalent combination of relevant training, education and experience may also be considered.

Nice To Haves

• Familiar with Computer-Assisted Dispatch
• Familiar with Criminal Justice Information System (CJIS)
• Familiar with the Maryland Interagency Law Enforcement System (MILES)

Responsibilities

• Maintains a courteous, professional, business-like attitude when dealing with the public by telephone or in person.
• Assists citizens willingly in the completion of forms, i.e., Accident Reports, Bicycle Registration, Complaints concerning Police Practices, Vehicle Releases, etc.
• Works in partnership with internal and external customers to assist in finding resolutions to immediate problems.
• Demonstrates working knowledge of Departmental rules and Procedures, District SOPs, and State and County laws in order to provide correct information/answers to inquiries.
• Familiarizes with Departmental organization and District Personnel so accurate referrals are made to the appropriate personnel/unit.
• Screens and directs all incoming calls to the appropriate person or location and accurately records and disseminates incoming messages for station personnel.
• Maintains patience, composure, and displays compassion for citizens who contact or approach them.
• Assists citizens with retrieving impounded vehicles by verifying ownership and providing/explaining Vehicle Release Letters.
• Acts as the public’s liaison in coordinating government services and resources for resolving issues.
• Acts as an information resource person for all individuals, both by telephone and in person.
• Receives and sends/disseminates information to appropriate personnel/locations using the electronic mail system.
• Performs tasks and duties willingly and cooperatively that may not be specifically listed in position description but are within the general occupational category and responsibility level typically associated with the employee's class of work.
• Be willing to work a rotating shift consisting of days/evenings/midnights/weekends/holidays.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
• Possess and maintain a valid driver's license.
• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
• The incumbent must meet and maintain the training standards set forth by the Prince George’s County Police Department.
• The incumbent shall not disseminate information, administrative or operational, unless expressly authorized. Information may not be discussed with other County employees (including individuals in the Police Department), except for work-related reasons, under terms and conditions of the Maryland Public Information Act.
• The incumbent in this position will be required to sign a confidentiality and/or non-disclosure agreement.

Benefits

• The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.