REGISTRATION CLERK - WELLNESS CENTER

Chambers County Public Hospital District No 1•Anahuac, TX

About The Position

The Registration Clerk supports Chambers Health’s mission by helping coordinate, train, and manage the Community Center while providing superior customer service. The role is responsible for patient registration, payment processing, and billing accounts. This is a PRN opportunity, with scheduling based on business needs, and reports to the Wellness Center Director.

Requirements

High school diploma or equivalent preferred.
Prior medical office experience preferred.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Able to meet the stated medium lifting requirement: lifting up to 50 pounds, with frequent lifting and/or carrying of objects up to 25 pounds.
Physical activities include frequent bending, keying, reaching, walking, lifting, carrying, tasting, smelling, pushing, and pulling; constant hearing, seeing, speaking, and standing; and occasional kneeling and overhead reaching. Climbing is not required.

Nice To Haves

High school diploma or equivalent.
Prior experience in a medical office.

Responsibilities

Greet and check in patients and assist them with general inquiries.
Enter and verify patient demographic and insurance information.
Interpret insurance benefits and contracts, calculate patient costs, and obtain consent forms.
Operate a multi-line phone system and direct calls to the appropriate department.
Accurately record messages for medical staff.
Collect patient balances, post payments, and reconcile the cash till and receipts.
Bring staff performance concerns to the attention of the Community Center Director.
Monitor workflows to support optimal daily operations and assist where needed.
Train newly hired staff in applicable processes.
Ensure logs and daily quality-control tasks are completed, including refrigerator and hydrocollator checks.
Meet regularly with the Community Center Director to review activities.
Follow Chambers Health appearance standards and maintain professional dress while working.
Provide friendly, efficient, positive customer service and respond to customer needs.
Use the Service Excellence model when interacting with patients, clients, and guests.
Maintain professional growth and competence by completing annual training commitments, mandatory in-services, and appropriate educational programs.
Follow established systems and training programs to help provide a safe environment.
Comply with Chambers Health operating standards and Business Conduct Policy, and maintain records and reports in accordance with applicable local, state, and federal regulations and codes.
Comply with applicable civil-rights, age-discrimination, and disability regulations.
Perform other related duties as assigned.