Registration Clerk

San Gorgonio Memorial Hospital • Banning, CA

1d

About The Position

Communicates in a customer-oriented, professional manner to assist patients, visitors, associates, and other customers, performing all duties with the best possible customer service. Operates the telephone switchboard to relay incoming, outgoing, and interoffice calls; performs hospital communications and clerical duties; and acts as hospital receptionist as needed. Arranges for efficient, orderly registration of emergency patients, inpatients, and outpatients after hours, on weekends, and holidays. Ensures accurate patient information is collected and patients are informed of appropriate hospital policies and procedures. Promotes teamwork across admitting and registration areas.

Requirements

• Ability to read, write, and understand English.
• Knowledge of basic office procedures, equipment, computer systems, and software.
• Knowledge of medical terminology.
• Excellent communication and interpersonal skills, including the ability to tactfully deal with the public regarding service levels and financial responsibility.
• Ability to organize and prioritize projects.

Nice To Haves

• High school diploma or equivalent preferred.
• Two years of related experience in a health care facility preferred.

Responsibilities

• Assist patients, visitors, associates, and other customers in a professional, customer-oriented manner.
• Operate the telephone switchboard and relay incoming, outgoing, and interoffice calls.
• Perform hospital communications and clerical duties.
• Act as hospital receptionist as needed.
• Arrange efficient and orderly registration of emergency patients, inpatients, and outpatients after hours, on weekends, and holidays.
• Collect accurate patient information and inform patients of relevant hospital policies and procedures.
• Promote teamwork in admitting and registration areas.

Benefits

• Medical, dental, and vision coverage may be available, depending on employment status.
• Basic life and AD&D coverage may be available, depending on employment status.
• Optional supplemental life coverage for the employee, spouse, and/or child may be available, depending on employment status.
• Flexible spending accounts for medical and dependent care may be available, depending on employment status.
• 403(b) retirement plan with dollar-for-dollar match up to 5% may be available, depending on employment status.
• Paid time off may be available, depending on employment status.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED