Registration Dept - Registration Clerk

Wayne Hospital Company•Greenville, OH

About The Position

This part-time, first-shift position is in the Emergency Department and works 16 hours per week, including every other weekend and a holiday rotation. The Registration Clerk will be cross-trained to multiple areas within the Department and reports to the Director of Patient Access. The role supports patient registration and department operations by assigning patients to hospital rooms, interviewing incoming patients before their admission date, explaining hospital policies, and entering patient information accurately and promptly. The clerk also assists patients with understanding available insurance benefit information, provides professional service, and helps with cashier and telecommunications coverage as needed.

Requirements

Knowledge of various common office machines.
Strong knowledge of computers and varied software.
Strong communication skills within the department and with other areas of the facility.

Nice To Haves

Associate degree in Medical Office Assistant or similar education preferred.
Prior hospital experience preferred.

Responsibilities

Assign patients to a hospital room.
Interview incoming patients prior to their admission date.
Explain hospital policies regarding deposits, parking, personal items, and visitation.
Assist patients in understanding their insurance benefits when information is available.
Enter patient information into all necessary computer systems accurately and on time.
Greet patients professionally and politely at all times.
Assist others in the department as needed.
Ensure all tasks are completed accurately and on time.
Relieve the cashier and telecommunications operator as needed.
Follow all written and verbal instructions.
Communicate effectively within the department and with other areas of the facility.
Maintain a professional appearance at all times.
Perform other duties as assigned.