Registration Dept - Registration Clerk

Wayne Hospital Company•Greenville, OH

2d•$15 - $17

About The Position

This part-time, first-shift position is in the Emergency Department and requires 16 hours per week, every other weekend, and holiday rotation. The Registration Clerk will be cross-trained to work in multiple areas within the department and reports to the Director of Patient Access. The role supports patient registration and related department operations. Responsibilities include assigning patients to hospital rooms, interviewing patients before admission, explaining hospital policies, assisting patients with available insurance-benefit information, and accurately entering patient information into required computer systems. The clerk also provides courteous, professional service, helps coworkers as needed, and may relieve the cashier and telecommunications operator.

Requirements

Knowledge of common office machines.
Strong knowledge of computers and varied software.
Strong communication skills within the department and with other areas of the facility.

Nice To Haves

Associate degree in Medical Office Assistant or similar education.
Prior hospital experience.

Responsibilities

Assign patients to a hospital room and interview incoming patients before their admission date.
Explain hospital policies regarding deposits, parking, personal items, and visitation.
Assist patients in understanding their insurance benefits when information is available.
Enter patient information into all necessary computer systems accurately and on time.
Greet patients professionally and politely.
Assist others in the department as needed.
Ensure all tasks are completed accurately and on time.
Relieve the cashier and telecommunications operator as needed.
Follow written and verbal instructions.
Communicate effectively within the department and with other areas of the facility.
Maintain a professional appearance.
Perform other duties as assigned.