Registration Clerk

Cameron County • South Padre Island, TX

1d

About The Position

The Registration Clerk performs clerical work in support of an assigned park, park programs, or functions. The role provides customer service to park guests, makes RV and other reservations, collects and accounts for payments, enters registrations and cancellations, maintains records, and answers questions about park amenities, hours, fees, and policies. The position also coordinates with supervisors, vendors, other departments, and the public regarding park functions.

Requirements

• High school diploma or GED.
• One year of experience performing clerical and/or support work in public relations, or an equivalent combination of education, training, and experience providing the required knowledge, skills, and abilities.
• Must submit to a Civil Service Clerical Exam.
• Must complete a six-month probationary period before Civil Service eligibility.

Responsibilities

• Provide customer service to the general public and collect payments for services, concession rentals, conservation fees, and registrations.
• Verify credit card transactions, summarize transactions on individual ledgers, and assess costs and fees.
• Direct complaints to the appropriate division manager and provide information about park amenities, hours, fees, and policies.
• Mail informational brochures and collect payments for RV registration, tent registration, and monthly or annual concession rentals.
• Enter guest registrations, reservations, and cancellations into the computer; answer telephone inquiries and provide information or make reservations.
• Collect and secure deposits from park guests reserving RV sites for the following year according to park reservation policies.
• Handle guest checkouts and refunds; prepare daily receipts, deposit, and camp-check reports at the end of each shift.
• Update the daily camp check and read guests' electric meters upon request.
• Sort park guests' U.S. mail at the administrative office during peak season.
• Assist and provide information to employees, managers, vendors, citizens, local businesses, and other interested parties regarding park functions and amenities.
• Serve as a liaison between supervisors, vendors, and other departments regarding the park, and explain policies and procedures.
• Perform other related duties as required.

Benefits

• Health insurance
• Life insurance
• Sick leave
• Annual leave
• Retirement system
• Paid holidays
• Mandatory direct deposit payroll program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED