Registration Clerk

Med Center Health•Scottsville, KY

23h

About The Position

Carries out the efficient and orderly registration of inpatients, outpatients, and/or patients seeking emergency department services. Accurately collects and enters patient information, explains facility policies and procedures, and collects payments for co-pays, self-pay estimated balances, and minimum payments on accounts. The position may require additional major or minor duties not listed, and specific functions may change from time to time.

Requirements

Previous medical office experience is preferred.
High school graduate or equivalent is preferred.
No certifications or licensure are required.

Nice To Haves

Previous medical office experience.
High school graduation or equivalent.

Responsibilities

Interviews patients to obtain required demographic and insurance data.
Verifies information already on file and accurately enters or updates required information in the computer system.
Obtains signatures on required forms and gathers all needed documents and signatures.
Obtains information from physician’s offices and other resources, when necessary, to complete registration.
Provides information on General Conditions of Admissions, Consent, Assignment of Benefits regarding Advance Directives, Patients’ Rights and Responsibilities, Pain Management, HIPAA, and AIDS awareness, and obtains signed acknowledgements.
Explains hospital or department services, collection and credit policies, and provides hospital-specific literature.
Collects deductibles, co-pays, deposits, self-pay balances, and other payments; obtains properly executed credit and financial aid request forms.
Obtains insurance authorizations, when necessary, and completes required documentation.
Reviews and enters departmental patient charges.
Completes the registration process, including forms, labels, armbands, and other necessary items.
Responds to work-schedule changes as necessary by assisting in other registration areas.