Registration Clerk

Med Center Health•Russellville, KY

22h

About The Position

The Registration Clerk carries out the efficient and orderly registration of inpatients, outpatients, and patients seeking emergency department services. The role accurately collects and enters patient information, explains facility policies and procedures, and collects payments for co-pays, self-pay estimated balances, and minimum account payments. The position may include other major or minor duties not listed, and specific functions may change from time to time.

Requirements

Previous medical office experience is preferred.
High school graduate or equivalent is preferred.
No certifications or licensure are required.

Nice To Haves

Previous medical office experience.
High school graduation or equivalent.

Responsibilities

Interview patients to obtain required demographic and insurance data.
Verify information already on file and accurately enter or update required information in the computer system.
Obtain signatures on required forms and gather all needed documents and signatures.
Obtain information from physician offices and other resources, as necessary, to complete registration.
Provide information about General Conditions of Admissions, Consent, Assignment of Benefits, Advance Directives, Patients’ Rights and Responsibilities, Pain Management, HIPAA, and AIDS awareness, and obtain signed acknowledgements.
Explain hospital or department services, collection and credit policies, and provide hospital-specific literature.
Collect deductibles, co-pays, deposits, self-pay balances, and other payments; obtain properly executed credit and financial aid request forms.
Obtain insurance authorizations, if necessary, and complete required documentation.
Review and enter departmental patient charges.
Complete registration, including forms, labels, armbands, and other necessary materials.
Respond to work-schedule changes by assisting in other registration areas as necessary.
Receive and relay incoming and outgoing facility telephone calls, provide directory information, and transfer calls as appropriate.
Make general and emergency announcements over the facility PA system.
Handle the facility paging and beeper systems.