Registration Clerk - ED

Beloit Health System•Beloit, WI

1d•$19 - $29•Onsite

About The Position

Beloit Memorial Hospital is seeking a detail-oriented and compassionate Registration Clerk to join our Emergency Department team. As the first point of contact for patients and visitors, the Registration Clerk will play a vital role in creating a positive experience while ensuring accurate patient registration and efficient patient flow. The ideal candidate is customer-focused, organized, and able to thrive in a fast-paced environment where priorities can change quickly. If you enjoy helping others and providing exceptional service during critical moments, we invite you to apply.

Requirements

High School diploma or equivalent required.
One (1) year of customer service, clerical, registration, admissions, or receptionist experience.
Basic computer proficiency and data entry skills.
Strong verbal and written communication skills.
Ability to work independently and as part of a team.
Ability to maintain confidentiality and handle sensitive information appropriately.

Nice To Haves

Previous healthcare registration, patient access, admissions, or medical office experience preferred
Knowledge of medical terminology and insurance verification processes.

Responsibilities

Greet patients, families, and visitors in a professional, courteous, and compassionate manner.
Register patients accurately and efficiently in the electronic health record (EHR) system.
Obtain and verify demographic, insurance, and billing information.
Secure necessary signatures, consents, and authorizations.
Ensure patient identification procedures are followed according to hospital policies.
Collect co-pays and process payments when applicable.
Maintain confidentiality and comply with HIPAA and organizational privacy standards.
Coordinate with clinical staff to support timely patient care and flow.
Answer telephone calls, respond to inquiries, and direct patients and visitors appropriately.
Update patient records and communicate registration changes as needed.
Assist with scheduling follow-up appointments and referrals when required.
Handle multiple tasks simultaneously while maintaining accuracy and professionalism.
Support departmental and organizational quality and customer service initiatives.
Performs all switchboard functions from 8:00 PM-7:00 AM Monday-Friday, and 4:00 PM- 7:00 AM Saturday, Sunday, and Holidays, and all other times as necessary.