Court Operations Specialist III-1066

Hillsborough County Clerk of Court & Comptroller•Tampa, FL

6d•Onsite

About The Position

Performs specialized and clerical duties to process and maintain legal court records, including customer service, courtroom, and cashiering duties for several court types. The role requires applying court procedures and requirements, maintaining confidential information, and supporting accurate and efficient court operations. The position is fully on-site and requires regular presence in the office. The starting salary is $20.81 per hour, or $43,284.80 annually.

Requirements

High school graduation or a GED certificate.
Two years of experience processing, preparing, or reviewing legal documents.
Two years of cashiering or customer service experience.
Advanced knowledge of general office policies, procedures, and practices.
Advanced knowledge of the court system, legal terminology, and organizational practices, and ability to perform specialized duties.
Knowledge of counterfeit bill detection procedures.
Ability to interpret statutes, rules, Administrative Orders, and requirements related to several court types.
Ability to work under stress, including contact with people involved in emotional and traumatic situations.
Ability to work under pressure with specific timelines and mandated state or agency standards.
Ability to work independently without supervision and exercise judgment, tact, and diplomacy.
Ability to use computer systems, software, and office equipment.
Excellent oral and written communication skills.
Ability to perform accurate computations and verify data.
Ability to handle restricted, sensitive, and confidential information.
Ability to support department and agency goals and visions.
Ability to tolerate exposure to testimony and evidence, including crime-scene and victim photographs, syringes, drugs, weapons, blood, and unpleasant odors.
Ability to work prolonged hours when required.
Ability to establish and maintain effective working relationships with government officials, coworkers, and the public.

Responsibilities

Initiate, process, and maintain complete and accurate court records using the case management system and established procedures while protecting confidential information.
Provide courteous, efficient, and knowledgeable customer service in person, by email, and by phone.
Learn, apply, and adhere to statutes, rules, Administrative Orders, and requirements for multiple court types.
Initiate and facilitate cross-training to support efficient operations across multiple court types.
Train coworkers to perform tasks for a wide variety of court types.
Enter and process court dockets, financials, judgments, and Florida State Prison packets.
Process court dockets and orders, administer oaths, and perform other duties to comply with court procedures, including procedures for appeals and expungements.
Cashier in multiple systems and process payments, including cash, money orders, credit cards, and personal, business, or government checks.
Perform daily reconciliations.
Audit court records and specialized reports and perform quality control.
Receive and review incoming documents for conformity with applicable rules, practices, and court requirements.
Process new cases and subsequent pleadings, reviewing statutory requirements and financials.
Prepare and process summonses, subpoenas, and driver’s license suspensions according to established procedures.
Issue or process writs, warrants, defaults, case closures, and forfeitures.
Inventory, receive, and process court exhibits and evidence for proper storage.
Perform data entry, advanced research, and redaction of court records for prolonged periods.
Develop and implement procedures to improve service quality, productivity, and efficiency.
Research, collect, organize, and evaluate information to produce consistent work products.
Prepare, process, and complete advanced statistical, court, and state reporting.
Participate in and lead special projects when assigned by leadership.
Work overtime, weekends, and holidays depending on responsibilities and staffing needs.
Perform other related duties as required.