Court Specialist

City of Boulder•Boulder, CO

1d•$26 - $38

About The Position

Under limited supervision, the Court Specialist supports the daily operations of the violation bureau and performs related duties as required. As a member of a team, the employee provides excellent customer service, carries out financial transactions, and performs administrative functions to process and maintain accurate information and records. The role supports court operations by responding to public inquiries, processing violations and payments, maintaining case and financial records, providing case information to other agencies, and assisting during court hearings. The employee follows policies and procedures established by the Court Administrator and Judge, as well as state statutes and local ordinances. The position works primarily in a clean, comfortable office environment that is subject to continuous interruptions and background noise.

Requirements

Ability to read, write, and speak English.
Proficiency in Word, Excel, and other computer platforms.
Strong computer and technology skills.
Strong attention to detail.
Ability to work in a fast-paced, emotionally charged environment.
Ability to make routine decisions in accordance with department policies and procedures.
Strong organizational and time-management skills.
Ability to acquire and maintain a Colorado Bureau of Investigation operator security number.
Skill in courteous and effective communication.
Must successfully pass a background check before the first day of work and maintain acceptable screening.
High school diploma, or equivalent; two years of related experience may substitute for the education requirement only.

Nice To Haves

Ability to read, write, and speak in a professional capacity for communication objectives.
Experience handling cash and payments, including e-payments.
Knowledge of court legal databases.
Knowledge of the Boulder Revised Code.
Knowledge of the Colorado Bureau of Investigation system.

Responsibilities

Answer phones, greet the public, respond to routine questions, and direct visitors to appropriate areas.
Interact with departments and agencies that file summonses with the court.
Provide accurate information about case status, dispositions, and court-ordered sanctions to departments, the public, and other agencies.
Follow policies and procedures established by the Court Administrator and Judge, state statutes, and local ordinances.
Enter and process traffic, general, animal, photo, and parking violations, including data entry, payments, and deferred judgments.
Perform quality control on documentation and ensure information is accurate.
Address complaints about parking violations, determine whether suspension criteria apply, and educate the public to help deter further violations.
Attend court hearings and assist the presiding judge with technology and records management.
Administer court dockets and issue warrants, writs, outstanding judgments, and defaults according to judges’ orders.
Purge closed files according to record-retention guidelines.
Process and maintain records of financial transactions.
Monitor and safeguard the integrity of large amounts of cash in accordance with financial requirements.
Assess the accuracy of bonds and maintain detailed records of personal recognizance, cash, and surety bonds.
Perform other duties as outlined by the supervisor.