Court Services Specialist I

Pima County•Lakeside Park South, MD

8d•$22 - $24

About The Position

The Court Services Specialist I provides administrative, case management, scheduling, and customer service support to the Superior Court. The role reviews case documents, coordinates court proceedings, maintains court calendars, prepares legal documents, and supports timely and efficient case processing. It exercises judgment in case management and hearing scheduling and involves frequent interaction with the public, attorneys, judicial personnel, court departments, and other professionals in person, by telephone, and by email. The position supports one or more court benches, including civil, criminal, family law, and probate. Depending on operational needs, the incumbent may support a specific division or be cross-trained across multiple divisions and may learn and perform functions for other court departments. This is a classified position under general supervision, with no supervisory responsibilities. The incumbent reports to the Supervisor of Court Services.

Requirements

High school diploma or equivalent G.E.D. certificate and three years of administrative or clerical work experience, or a bachelor’s degree.
An equivalent combination of education, training, and experience may be considered with approval from Human Resources.
General knowledge of legal procedures, court practices, and legal terminology.
Proficiency in business English, including grammar, punctuation, spelling, and preparation of accurate written notices and documents.
Sufficient mathematical aptitude to perform assigned responsibilities accurately.
Working knowledge of Microsoft Office applications and ability to enter, update, modify, and retrieve information in a database.
Ability to exercise sound judgment, establish priorities, and complete tasks accurately and efficiently.
Ability to manage competing priorities and meet deadlines and time constraints.
Ability to communicate effectively and professionally with coworkers, judicial staff, attorneys, mental health providers, community professionals, and members of the public.
Ability to collaborate effectively in a team-oriented work environment.
Successful completion of a background check following a conditional offer and completion of all pre-employment requirements.

Nice To Haves

Administrative work experience involving the preparation and processing of legal documents.
Clerical support experience in a court or law office.

Responsibilities

Prepare and maintain calendars of court case events, prioritizing matters and promoting efficient use of courtroom space and judicial personnel time.
Schedule hearings for one or more court benches and resolve issues affecting caseflow management.
Schedule settlement conferences in civil, family law, and probate matters and appoint arbitrators as directed by court order.
Coordinate scheduling of pro tempore judicial officers when judges are unavailable.
Reassign cases following judicial recusals or notices of a change of judge, as necessary.
Review case files, documents, minute entries, and court orders for completeness, timely processing, compliance with court procedures, and appropriate follow-up.
Prepare legal notices and proposed court orders for judicial review and signature.
Attend court hearings, document significant courtroom actions, and enter relevant information into the court’s case management database.
Coordinate case management activities with judicial staff, other court departments, and the Clerk of Court’s Office.
Serve as part of the Superior Court’s primary telephone customer service team by resolving caller inquiries and concerns or transferring calls to appropriate resources.
Communicate with court divisions, members of the legal community, mental health providers, and other relevant parties through email and written notices to coordinate case-related activities.
Provide case-related information to authorized parties and members of the public using manual and automated information systems.
Operate and maintain office equipment as required.
Perform related administrative duties and special projects as assigned.