Court Clerk I

City of Overland Park•Overland Park, KS

1d•Onsite

About The Position

The Court Clerk I is an entry-level position in the City of Overland Park Municipal Court Department. The role performs complex clerical and customer service duties in support of the Municipal Court. Court clerks work as an interdependent team and contribute to a positive work culture. The position involves frequent communication with internal and external contacts, public relations, access to confidential information, and independent decision-making and problem-solving within established policies and procedures. The clerk assists the public and court participants, maintains accurate case information, processes payments and documents, and supports court dockets and related workflows. The role requires ethics, professionalism, accuracy, attention to detail, and the ability to meet deadlines. No City residency requirement applies. Applicants must be legally eligible to work in the United States. Selected candidates must successfully pass a background check, drug screen, physical exam, and essential functions test. Access to the Kansas Criminal Justice Information System (KCJIS) may be required, subject to its eligibility requirements.

Requirements

Basic education that includes courses in typing, office practices, and word processing, or additional equivalent experience.
0–1 years of clerical experience.
Basic math and accounting skills.
Strong oral communication and listening skills.
Technical and computer skills, including data entry.
Attention to detail and a high level of accuracy.
Strong organizational and customer service skills.
Ability to work under distracting conditions; recognize alphabetic and numeric information; protect confidential information; organize, file, and retrieve data; exercise diplomacy and judgment; and carry out assignments from oral and written instructions.
Hand-eye coordination sufficient to use a computer, calculator, copy machine, and computerized cash register.
Ability to communicate effectively in person and by telephone.
If KCJIS access is required: must be at least 18 years old, must not have a felony conviction or serious misdemeanor conviction, and must not have an arrest history that warrants disqualification.
Must successfully pass a background check, drug screen, physical exam, and essential functions test.
Must be legally eligible to work in the United States and provide proof of eligibility if selected for hire.

Nice To Haves

Experience in customer service and cash-handling positions.

Responsibilities

Provide in-person, email, and telephone customer service to the public, external agencies, and internal departments regarding court procedures, policies, and case-specific information.
Enter and maintain complete, detailed, and accurate information in the case management system, including creating cases from paper tickets, scheduling court dockets, notifying parties, and entering conviction and sentencing data.
Receive and process payments in person, by mail, and online, ensuring penalties and financial information are accurately assessed and recorded in the case management system.
Balance an individual cash drawer at the end of each business day.
Scan documents and related materials into the case management system.
Assist defendants and attorneys during court dockets, process cases, reconcile complex dockets using strategic decision-making, and stay current on court procedures.
Monitor case-management workflows and deadlines, verify case information for accuracy, and ensure cases are processed correctly.
Provide authorized court-record information to the public, prosecutors, court-appointed attorneys, law enforcement agencies, probation officers, military recruiters, and others, while keeping accurate records of dissemination.
Substitute directly for absent clerks and ensure duties and deadlines are completed.
Perform other related duties as requested or assigned.