Court Clerk I

County of St. Clair•St. Clair County Courthouse, MI

2d•Onsite

About The Position

The Court Clerk I works in the Family Division of the Circuit Court and, under close supervision, performs general and routine clerical duties according to established policies and procedures. The position coordinates and manages virtual court hearings using Zoom, including preparing virtual courtrooms, admitting participants, addressing technical issues, and maintaining courtroom decorum. The employee may also be assigned to serve as a Court Recorder, Courtroom Clerk, or Judicial Secretary as needed. The role provides accurate and timely court services and information, communicates with the public about court processes and access options, and completes transactions in the court information system. Work is performed under the general supervision of the Court Administrator and direct supervision of the Probate Register and Senior Court Clerk Coordinator. The position has no supervisory responsibilities. Employment requires a satisfactory pre-employment background check and a valid State of Michigan Operator’s License, maintained in accordance with the County’s vehicle policy. The position generally works in a normal office environment with moderate noise and frequent interruptions. Normal office hours are 8:00 a.m. to 4:30 p.m.

Requirements

Graduation from an accredited high school or GED is required.
Supplemental college coursework and/or certification in a business, legal, or office administration field; verifiable equivalent work experience may substitute for education.
Strong skills using Microsoft Office programs, including Word, Excel, Access, and Outlook; proficiency may be tested.
Ability to operate standard office equipment, including a computer, fax machine, copier, printer, scanner, and typewriter, with skill and accuracy.
Ability to operate and maintain knowledge of applicable software programs.
Ability to work under stressful conditions.
Ability to demonstrate predictable, reliable, and timely attendance.
Ability to read, write, and communicate in English; follow written and verbal instructions; and understand basic mathematics and figure checking.
Ability to interpret and apply procedures, rules, technical information, instructions, and manuals to complete tasks accurately and on schedule.
Ability to learn from directions, observations, and mistakes and apply procedures using good judgment.
Ability to use discretion and maintain sensitive and confidential information.
Ability to work independently or as part of a team and interact appropriately with County officials, employees, vendors, and the public.
Ability to work under supervision and receive instructions, feedback, coaching, counseling, or disciplinary action.
Ability to adapt to changes in the work environment, manage competing demands, and deal with frequent changes, delays, or unexpected events.
Knowledge of customer service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Must complete a satisfactory background check before starting employment; screening may include drug testing, a physical, criminal background, driving record, sex offender registry, education, training and licensing verification, employment history, credit check, and professional and personal references.
Must possess a valid State of Michigan Operator’s License and maintain eligibility to drive under the County’s vehicle policy.
Must be able to speak to others, read and understand procedures and technical information, and hear spoken information.
Must have close, distance, color, and depth vision.
Must be able to use hands to operate a computer, handle materials, and operate equipment; push or pull carts; reach forward and above and below shoulder level; lift, move, or carry objects, equipment, and supplies weighing up to 25 pounds; sit, bend, stoop, crouch, crawl, and kneel ergonomically; stand, walk, and climb stairs.

Nice To Haves

Previous professional work experience in a business or legal office.
Proven customer service work experience.

Responsibilities

Set up and manage Zoom hearings for court proceedings.
Admit judges, attorneys, litigants, witnesses, interpreters, and other participants into the virtual courtroom.
Verify participants’ identities as needed.
Maintain proper courtroom conduct during virtual sessions, including muting or unmuting participants and removing disruptive participants.
Provide technical assistance to participants.
Maintain hearing schedules and update court records as needed.
Assist with recording or streaming proceedings when required.
Ensure compliance with court policies and confidentiality standards.
Complete accurate and timely transactions in the court information system related to assigned activities.
Provide high-quality, timely, and cost-effective court services and information.
Communicate with the public about court processes, services, and options for access in person, by phone, and through correspondence.
Operate standard office equipment and applicable software programs.
Accept varied work assignments and perform other duties as assigned.
Comply with the applicable court professional code of conduct.
May serve as Court Recorder, Courtroom Clerk, or Judicial Secretary as needed.