Community Manager Jobs

About The Position

Requirements

• Previous property management industry experience.
• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.
• Effective computer technology skills and basic knowledge of MS Office Suite.
• Effective oral and written communication skills.
• Ability to handle multiple projects and thrive in a fast-paced, competitive environment.
• Previous bookkeeping/account reconciliation experience.
• Knowledge of Yardi Voyager/CRM experience.

Responsibilities

• Assists with daily and month-end reporting, including accurate reporting on resident ledgers.
• Responsible for posting rent, collection on delinquency, the eviction process, creating/posting POs, and daily deposits.
• Post notices to vacate and other community communication as needed.
• Secures and manages lease renewals and prepares new lease paperwork for approval. (applies to locations without a renewal specialist only).
• Physically walk and inspect the community daily, addressing issues and verifying property conditions meet company standards.
• Responsible for checking, responding to and documenting community and individual emails, voicemails, and text messages.
• Assist in hiring and training of new team members as needed.
• Monitors resident satisfaction through various methods of communication.
• Develops and maintains knowledge of the property and competitors in the area.
• Oversees property operations and staff in the Community Manager’s absence.
• Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business needs.
• Responsible for posting all charges to resident and non-current resident accounts.
• Complete pre and post-move-out inspections to assess for damages.
• Complete final account statements and ensure balances are sent to collections or refunds processed per BH policies.
• Other duties as assigned.

Benefits

• Competitive Compensation - Including performance-based bonuses that reward your contributions.
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.