Manager - Executive Office & Events

North Carolina Community Health Center Association•Raleigh, NC

About The Position

The Manager, Executive Office & Events provides high-level executive and administrative support to the President/CEO and Board of Directors, and leads the planning and execution of organizational events, conferences, and meetings under the oversight of the SVP of CMHN. The role works closely with the Director of Business Development and the VP of Operations & Member Services to advance NCCHCA’s events strategy and support member engagement. It also oversees the daily work of CMHN administrative assistants and serves as a primary point of contact for internal and external stakeholders on matters related to the Office of the President. The position requires strong organizational, communication, and project management skills, discretion, and the ability to anticipate needs and collaborate in a dynamic nonprofit environment. NCCHCA is a membership organization for federally qualified, nonprofit, patient-governed health care organizations serving patients regardless of insurance status or geographic isolation. Its mission is to promote and support patient-governed health care organizations and the populations they serve.

Requirements

Bachelor’s degree required.
At least 5 years of experience supporting C-level executives in an administrative or managerial capacity.
Proven experience in event planning, logistics, and execution.
Advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Strong written and verbal communication skills and the ability to engage professionally with diverse stakeholders.
Ability to manage multiple priorities under pressure with exceptional attention to detail.
Ability to work evenings and weekends and travel as required.
Exceptional interpersonal skills and ability to build relationships with Board members, staff, and external partners.
Strong project management and problem-solving abilities, with a proactive, solutions-oriented mindset.
Excellent writing, editing, and communication skills.
Ability to exercise confidentiality, integrity, and discretion when handling sensitive information and communications.
Flexibility, adaptability, and resilience in a dynamic nonprofit environment.
Commitment to excellence, service, and teamwork.

Nice To Haves

Advanced degree.
Nonprofit or association event-planning experience.

Responsibilities

Manage the President/CEO’s calendar, travel, correspondence, and expense reporting.
Serve as the administrative liaison to the Board of Directors, coordinating meetings, agendas, materials, logistics, and minutes.
Maintain the Board portal and accurate governance records.
Support the President/CEO’s preparation for meetings with internal and external stakeholders.
Serve as a primary point of contact for external partners, sponsors, and vendors in coordination with the President/CEO.
Support event sponsor and vendor engagement, including contracts, deliverables, and recognition.
Draft and edit correspondence, reports, and presentations on behalf of the President/CEO.
Foster relationships with member organizations, donors, and key partners to support NCCHCA’s mission.
Plan and execute NCCHCA conferences, forums, and special events, both onsite and virtual, under the oversight of the SVP of CMHN.
Collaborate with the Director of Business Development and VP of Operations & Member Services to align event strategy with organizational priorities and member engagement goals.
Coordinate venue selection, audiovisual needs, catering, registration, and event logistics.
Manage presenter communications, continuing education requirements, and event materials.
Oversee exhibit hall arrangements and collaborate with Vendor Services staff.
Partner with colleagues on event marketing and communications strategies.
Ensure accurate staff assignments, registration processes, and participant support during events.
Coordinate cross-departmental projects assigned by the President/CEO or SVP of CMHN.
Conduct research, compile briefing materials, and track follow-up on key initiatives.
Anticipate needs and proactively resolve issues to advance organizational initiatives.
Represent the President/CEO in designated meetings as required.
Provide daily oversight to CMHN administrative assistants, ensuring aligned, efficient, and consistent support.
Mentor and guide CMHN administrative staff, supporting professional development and collaborative teamwork.
Connect the executive office with other departments to ensure smooth information flow.
Build a team culture reflecting NCCHCA’s values of service, collaboration, and excellence.
Maintain strict confidentiality in matters related to the President/CEO, Board of Directors, and organizational operations.