Community Manager Jobs

About The Position

Requirements

• Generally, 7+ years of progressively responsible experience in community engagement, journalism, nonprofit leadership, communications, public affairs, partnership development, government relations, or related fields.
• Exceptional relationship-building and networking skills.
• Strong community listening skills and ability to recognize emerging issues and opportunities.
• Strategic thinking and judgment; ability to translate insight into action.
• Strong facilitation, public speaking, writing, and presentation skills.
• Ability to influence across News, Sales, Marketing, Operations, and community organizations.
• Strong project management and organizational skills.
• Empathy, cultural awareness, diplomacy, discretion, and integrity.
• Ability to work independently and adapt to change.
• Proficiency with Microsoft Office, CRM/community relationship platforms, and collaboration tools.
• Strong customer-service mindset, conflict-resolution skills, and sound judgment when responding to audience questions, concerns, and sensitive community issues.

Nice To Haves

• BS/BA in a related discipline or equivalent years of experience preferred.

Responsibilities

• Build and maintain relationships with community stakeholders to understand emerging issues, priorities, and opportunities.
• Gather, analyze, and communicate community insights to station leadership, newsroom teams, and partners to inform decision-making and coverage.
• Partner with News to identify story opportunities, connect journalists with trusted sources, and support audience engagement across community channels.
• Serve as the station's primary community liaison, developing trusted relationships with civic, nonprofit, business, educational, and government organizations.
• Represent the station throughout the community and foster partnerships that create long-term value and impact.
• Ensure responsive, professional communication with community members, partners, and stakeholders; acknowledge, route, and resolve audience inquiries in a timely and professional manner.
• Lead the planning and execution of forums, town halls, public-service initiatives, educational programs, and other community engagement activities.
• Partner with News, Sales, Marketing, and station leadership to create opportunities that strengthen audience relationships and community impact.
• Oversee event logistics, stakeholder coordination, and effectiveness measurement to ensure engagement activities are inclusive, relevant, and impactful.
• Develop and execute a market-wide community engagement strategy aligned with station and regional priorities.
• Advise station leadership on community needs, emerging issues, and opportunities to strengthen trust and local impact.
• Lead and coordinate cross-functional community engagement efforts, share best practices, track outcomes, and develop team capabilities.