Retail & Community Engagement Manager

Kneaders • Thornton, CO

8d • $16 - $18

About The Position

Kneaders Bakery & Cafe is seeking an enthusiastic part-time Retail & Community Engagement Manager who cares about food quality, customer service, and community engagement. The role supports a team serving scratch-baked bread and pastries, along with soups, salads, and sandwiches made with whole ingredients.

The manager welcomes guests, supports retail merchandising and front-of-house operations, and builds community partnerships and events. The position includes organizing and leading a team for holiday baskets and merchandise. The schedule varies with customer traffic and time of year, with daytime availability needed and additional hours during November and December.

Requirements

• At least 1 year of customer service or retail experience.
• Availability Monday through Friday during peak lunch traffic hours, with Saturdays as needed.
• Morning/daytime availability.
• Availability for additional hours during November and December, including weekends and some extended hours.
• Availability to work Thanksgiving and Christmas breaks.
• Flexible schedule; shifts vary by week and season and may start as early as 7 a.m. and end as late as 10 p.m., Monday through Saturday.
• Attentiveness to local, state, and federal food-handler and sanitation regulations.
• Ability to stand and walk continuously throughout the shift, with limited opportunities to sit.
• Ability to perform essential job functions with or without reasonable accommodation.
• Must be at least 18 years old.
• A can-do attitude, active listening skills, confidence in making product suggestions, and willingness to help other departments.

Responsibilities

• Greet and welcome guests to the Kneaders brand.
• Merchandise products, make baskets daily, stock shelves, assist with personal shopping, manage inventory, and maintain cleanliness and organization.
• Assist front-of-house restaurant operations when needed.
• Attend and participate in weekly management meetings.
• Organize and lead a team supporting holiday baskets and merchandise.
• Engage local schools in Knead Dough Fundraiser events and provide the Home Office with required information and paperwork.
• Host Knead Dough community partnership fundraising events.
• Partner with marketing and the Home Office to host brand-wide events and classes, as well as individual store events.
• Work with General Managers, District Leadership, Regional Leadership, and the Home Office team to ensure store events are successful, on-brand, and provide exceptional customer service.
• Build partnerships with local realtors and title companies to drive gift-basket and catering sales.
• Listen actively to guests and confidently suggest meal and gift items.
• Work quickly, learn from mistakes, and assist other departments proactively.

Benefits

• Work-life balance: all locations are closed every Sunday and on Thanksgiving Day and Christmas each year.
• Health benefits for full-time employees.
• Pet insurance.
• Career growth opportunities in restaurant leadership, retail management, and pastry and bread baking.
• Competitive hourly wage.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed