Retail & Community Engagement Manager

Kneaders•St. George, UT

About The Position

Kneaders Bakery & Cafe is seeking a part-time Retail & Community Engagement Manager who is passionate about food quality, customer service, and community. The role supports retail merchandising and restaurant operations while building local partnerships and organizing community and brand events. The manager works with store and regional leadership, the home office, and marketing to deliver successful events and exceptional guest service. The position is available full- or part-time, though the posting specifically describes the current opening as part-time. Schedules vary according to customer traffic and the time of year, with shifts starting as early as 7 a.m. and ending as late as 10 p.m., Monday through Saturday. Additional hours are required during November and December, including weekends and some extended hours. The posting also states availability is needed during Thanksgiving and Christmas breaks, while noting that Kneaders locations are closed on Thanksgiving Day and Christmas Day.

Requirements

At least 1 year of customer service or retail experience.
Attend to compliance with local, state, and federal food-handler and sanitation regulations.
Flexible schedule; shifts vary based on customer traffic and time of year.
Available to work Monday through Friday during peak lunch traffic hours and Saturdays as needed.
Additional availability during November and December, including weekends and some extended hours; availability during Thanksgiving and Christmas breaks.
At least 18 years of age.
Ability to perform essential job functions with or without reasonable accommodation.
A can-do attitude, active listening skills, confidence suggesting meal and gift items, ability to work quickly and learn from mistakes, and willingness to help other departments.

Responsibilities

Greet and welcome guests to the brand and provide personal shopping assistance.
Merchandise products, make baskets daily, stock shelves, manage inventory, and maintain cleanliness and organization.
Assist front-of-house restaurant operations when needed.
Organize and lead a team supporting holiday baskets and merchandise.
Attend and participate in weekly management meetings.
Engage local schools in Knead Dough Fundraiser events and provide the home office with required information and paperwork.
Host Knead Dough community partnership fundraising events.
Partner with marketing and the home office to host brand-wide events and classes, as well as individual store events.
Work with General Managers, district and regional leadership, and the home office team to ensure store events are successful, on-brand, and provide exceptional customer service.
Develop and facilitate partnerships with local realtors and title companies to generate gift basket and catering sales.