Retail & Community Engagement Manager

Kneaders • Thornton, CO

6d

About The Position

Kneaders Bakery & Cafe is seeking a part-time Retail & Community Engagement Manager who is passionate about food quality, customer service, and community. The role combines retail merchandising and guest service with organizing local partnerships, fundraising events, and store events. The manager works with store and company leadership to ensure events reflect the brand and provide exceptional customer service.

The position requires morning and daytime availability, primarily Monday through Friday during peak lunch hours, with Saturdays as needed. Hours vary based on customer traffic and the time of year. Additional hours are required in November and December, including weekends and some extended hours, and availability is required during Thanksgiving and Christmas breaks. Shifts may start as early as 7 a.m. and end as late as 10 p.m., Monday through Saturday.

Requirements

• At least 1 year of customer service or retail experience.
• Attentiveness to compliance with local, state, and federal food-handler and sanitation standards.
• Flexible schedule; shifts vary according to customer traffic and time of year.
• Morning/daytime availability, including Monday through Friday during peak lunch hours; Saturdays as needed.
• Additional availability during November and December, including weekends and some extended hours, and during Thanksgiving and Christmas breaks.
• Must be at least 18 years old.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to continuously stand and walk throughout the shift, with limited opportunities for sitting.

Responsibilities

• Organize and lead a team supporting the execution of holiday baskets and merchandise.
• Greet and welcome guests to the brand.
• Merchandise products, make baskets daily, stock shelves, and provide personal shopping assistance.
• Manage inventory and maintain cleanliness and organization.
• Assist front-of-house restaurant operations when needed.
• Attend and participate in weekly management meetings.
• Engage local schools in Knead Dough Fundraiser events and provide the Home Office with necessary information and paperwork.
• Host Knead Dough community partnership fundraising events.
• Partner with marketing and the Home Office to host brand-wide events and classes, as well as individual store events.
• Work with General Managers, District Leadership, Regional Leadership, and the Home Office team to ensure store events are successful, reflect the brand, and provide exceptional customer service.
• Develop and facilitate community partnerships with realtors and title companies to drive gift basket and catering sales.

Benefits

• Competitive hourly wage
• Career growth opportunities in restaurant leadership, retail management, pastry and bread baking, and other career paths
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed