Retail & Community Engagement Manager

Kneaders • St. George, UT

7d • $15 - $17 • Onsite

About The Position

Kneaders Bakery & Cafe is hiring a Retail & Community Engagement Manager to support retail merchandising, guest service, community partnerships, and events. The manager works with a team serving scratch-baked bread and pastries, soups, salads, and sandwiches made with whole ingredients. The role may be full- or part-time, although the posting specifically describes the current opening as part-time.

The position includes greeting guests, recommending meal and gift items, making baskets, stocking and organizing merchandise, assisting with shopping, managing inventory, cleaning, and helping front-of-house restaurant operations when needed. The manager also organizes and leads a team supporting holiday baskets and merchandise, and participates in weekly management meetings.

Community engagement duties include coordinating school fundraiser events, hosting community partnership fundraisers and store events, and partnering with marketing and the home office on brand-wide events and classes. The manager works with store and regional leadership to ensure events reflect the brand and provide strong customer service. They also develop relationships with local realtors and title companies to generate gift-basket and catering sales.

The schedule varies with customer traffic and season. Availability is needed Monday through Friday during peak lunch hours, Saturdays as needed, and for additional hours during November and December, including weekends and some extended hours. The posting also states availability is needed during Thanksgiving and Christmas breaks, while noting that Kneaders locations close on Thanksgiving Day and Christmas. Shifts may begin between 7 a.m. and 10 p.m., Monday through Saturday.

Requirements

• At least 1 year of customer service or retail experience.
• Attentiveness to compliance with local, state, and federal food-handler and sanitation regulations.
• Flexible schedule; shifts vary according to customer traffic and time of year.
• Availability Monday through Friday during peak lunch hours and Saturdays as needed.
• Availability for additional hours in November and December, including weekends and some extended hours.
• Availability during Thanksgiving and Christmas breaks, as described in the posting.
• Ability to work shifts starting as early as 7 a.m. and ending as late as 10 p.m., Monday through Saturday.
• Must be at least 18 years old.
• Ability to perform essential job functions with or without reasonable accommodation.

Responsibilities

• Greet and welcome guests to the brand.
• Listen to guests and confidently suggest meal and gift items to new and returning customers.
• Merchandise products, make baskets daily, stock shelves, and assist with personal shopping.
• Manage inventory, cleaning, and organization.
• Assist front-of-house restaurant operations when needed.
• Attend and participate in weekly management meetings.
• Organize and lead a team supporting holiday baskets and merchandise.
• Engage local schools in Knead Dough Fundraiser events and provide the home office with required information and paperwork.
• Host Knead Dough community partnership fundraising events.
• Partner with marketing and the home office to host brand-wide events and classes, as well as individual store events.
• Work with general managers, district and regional leadership, and the home office to ensure successful, on-brand store events and exceptional guest service.
• Develop and facilitate partnerships with local realtors and title companies to drive gift-basket and catering sales.

Benefits

• Work-life balance: locations are closed every Sunday and on Thanksgiving Day and Christmas.
• Health benefits for full-time employees.
• Pet insurance.
• Career growth and development opportunities across restaurant leadership, retail management, and pastry and bread baking.
• Competitive hourly wage.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed