Community Manager

Fairfield Residential•San Jose, CA

14d•$79,130 - $102,870

About The Position

The Community Manager leads the team and manages financial performance and property operations for a 206-unit multifamily community. The role combines leadership, operations, and customer service to support resident satisfaction and property performance. The manager recruits, coaches, and motivates staff; manages budgets and financial reporting; oversees occupancy, rental rates, collections, and legal processes as needed; conducts property inspections and investor tours; coordinates resident move-ins; and leads marketing, retention, and resident concern resolution.

Requirements

High school diploma or equivalent required.
At least 3 years of hands-on property management experience.
Multifamily property experience required.
Strong understanding of financial statements, including budgets, financial reports, P&L statements, and General Ledger.
Experience writing and maintaining budgets.
Strong knowledge of Microsoft Outlook, Word, and Excel.
Strong knowledge of Yardi or other property management accounting software.
Strong understanding of federal, state, and local fair housing laws and provisions.
A track record of maintaining occupancy and net operating incomes in multifamily property management positions.
Ability to work a flexible schedule that includes weekends, evenings, and some holidays.

Nice To Haves

Bachelor’s degree preferred.
Real Estate License and/or industry certification preferred.
Valid driver’s license may be required.
A successful track record as a supervisor is preferred.

Responsibilities

Recruit, coach, and motivate a high-performing team.
Foster a culture of collaboration and compliance and provide ongoing feedback and guidance.
Manage property budgets and financial reporting.
Identify cost-saving and revenue-generating opportunities.
Oversee collections and legal processes when needed.
Maintain occupancy and rental rate goals.
Conduct property inspections and investor tours.
Coordinate resident move-ins.
Execute marketing programs and maintain an accurate online presence.
Build resident satisfaction through retention strategies.
Address and resolve resident concerns professionally.
Work safely and cooperatively with others, adhere to performance standards, communicate respectfully, provide exceptional customer service, and follow applicable laws and company policies.