Claims Manager Jobs

About The Position

Requirements

• Supervision experience
• Training and development experience
• Claims data submission and payment management
• Ability to resolve outstanding claim issues
• Experience with credit memos and employee receivables
• Knowledge of administrative accounting procedures
• Team performance auditing
• Monitoring team metrics
• Claims process management
• Training new and existing employees on department procedures and agency requirements
• Developing claims procedures for new agencies
• Preparing A/R reports
• Collecting outstanding payments
• Communication with Claims Manager
• Participation in company continuous improvement processes
• Upholding Mission and Values

Responsibilities

• Be the point person for questions from your team members.
• Coordinate answers with agencies and/or internal departments including Operations.
• Sign off/approve credit memos and employee receivables.
• Assist with administrative accounting procedures per Controller/CFO.
• Audit team performance, monitor team metrics and manage claims process.
• Train new employees and existing employees in department procedures and agency requirements.
• Assist in developing claims procedures for all new agencies prior to transitioning to Claims Specialist.
• Prepare A/R reports for your team’s agencies to monitor unpaid claims.
• Work with team members and agencies to collect outstanding payments.
• Communicate with Claims Manager including but not limited to: training issues, agency challenges, unbilled items and A/R issues.
• Attends trainings, conferences and staff meetings.
• Participates in company continuous improvement processes.
• Uphold Mission and Values
• Other duties as assigned by Claims Manager.