Sr. Manager, Claims - General Liability

Target • Minneapolis, MN

2d • Hybrid

About The Position

Working within Target’s Risk Management organization, this role helps balance proactive protection and real-time risk mitigation. The Sr. Manager, Claims - General Liability manages processes and outcomes for litigated and non-litigated General Liability and Auto Liability claims. The role serves as a subject matter expert, developing claim negotiation strategies and providing claim authority within the role’s authority level.

The position partners closely with Target’s third-party administrator (TPA) to establish and execute routines that support quality claims handling, positive outcomes, and reduced claim severity. It monitors key performance indicators and reviews trends to guide real-time program adjustments. The role also builds a strong relationship with Target Legal to manage litigated claims and make recommendations, and works cross-functionally to execute programs supporting Target’s claims philosophy across the organization. Job duties may change based on business needs.

This is a Hybrid/Flex for Your Day role assigned to Target HQ in Minnesota. The role is performed both onsite and virtually depending on the work, team, and tasks; onsite work is expected Tuesday, Wednesday, and Thursday. Work may not be performed outside the country of the primary work location unless otherwise prescribed by Target.

Requirements

• Knowledge of General Liability claims.
• Understanding of data, financial, and actuarial reports.
• Strong verbal and written communication skills.
• Ability to make independent decisions.
• Bachelor’s degree and/or equivalent experience.

Responsibilities

• Manage processes and outcomes for litigated and non-litigated General Liability and Auto Liability claims.
• Develop claim negotiation strategies and provide authority on claims within the role’s authority level.
• Partner with Target’s TPA to develop and execute routines that ensure quality claims handling, drive positive outcomes, and reduce claim severity.
• Monitor KPIs and review trends to guide real-time program adjustments.
• Build a strong relationship with Target Legal to manage litigated claims and make recommendations on them.
• Work cross-functionally to execute programs that support Target’s claims philosophy across the organization.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits, including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager