Liability Claims Manager

CorVel Career Site•Charlotte, NC

5d•Remote

About The Position

The Liability Claims Manager is responsible for the overall operation of a designated office. The role participates in formulating and administering company best practices, developing long-range goals and objectives, analyzing costs, activities, and operations, and supporting the goals of the claims department and CorVel. This is a remote position. The manager leads the department’s employees and claims operations, ensuring compliance with liability best practices, company policies, and applicable jurisdictional rules and procedures. The role oversees staffing, training, coaching, performance evaluations, claims practices, workflow, and the review and settlement of high-dollar or otherwise escalated claims. The manager also promotes operational efficiency, quality, and consistency through ongoing improvements to processes, people, and systems. Overnight travel and meeting attendance are required. CorVel is a national provider of risk management solutions for workers’ compensation, auto, health, and disability management. The company describes itself as stable and growing, with career advancement opportunities and more than 4,000 employees across the United States. The position offers a salary range of $87,190–$134,613, subject to location and other factors described by the company. A comprehensive benefits package is available to full-time regular employees.

Requirements

Active Home State or Designated Home State license.
At least 7 years of claims handling experience in auto and general/premises liability claims.
At least 5 years of litigation experience.
At least 3 years of supervisory experience.
Bachelor’s degree, with a combination of education and equivalent industry-related experience accepted.
Record of steady advancement in Third Party Liability claims administration.
Excellent written and verbal communication skills for customer contact, negotiation, presentations, project management, and personnel management.
Effective quantitative, analytical, and interpretive skills.
Leadership skills and demonstrated ability to motivate staff and obtain results through teamwork.
Ability to function under time constraints, meet deadlines consistently, and handle multiple tasks in a demanding work environment.
Ability to remain poised in stressful situations and communicate diplomatically through various channels.
Computer proficiency and technical aptitude, including ability to use common computer applications.
Strong interpersonal, time management, project management, and organizational skills.
Ability to maintain a high level of professionalism.
Knowledge of the entire Liability claims administration procedures.

Responsibilities

Represent the company professionally to internal and external customers and clients.
Direct the performance and development of department employees.
Ensure staff compliance with Best Practices for Liability.
Support team performance through continued training, coaching, and regular performance evaluations.
Use jurisdictional expertise and knowledge of regulatory rules, statutes, and procedures to ensure compliance.
Monitor operational workflow and manage appropriate staffing levels and staff retention strategies.
Develop and oversee implementation of common claim practices and procedures.
Direct and control the review and settlement of high-dollar or potentially high-dollar claims, and claims beyond subordinate claims personnel’s authority.
Promote operational efficiency, quality, and consistency through continuous improvement of processes, people, and systems.
Ensure compliance with CorVel policies and procedures.
Travel overnight and attend meetings.
Perform additional duties as assigned.