Liability Claims Examiner

City of Compton•Compton, CA

6d•Onsite

About The Position

Under general supervision, the Liability Claims Examiner examines and adjusts minor liability claims of $5,000 or below, monitors claim expenditures, and communicates with citizens, supervisors, employees, and attorneys about minor liability claims. The position works under the general supervision of the Risk Manager and has no supervisory responsibilities. The examiner reviews, examines, and adjusts claims; receives and records claims and determines compensability; and may arrange or conduct investigations, including taking photographs of accident scenes and City property. The role also advises departments on procedures and reporting deadlines for employee vehicle accidents, enters claim information and payments using computer software, prepares subrogation reports, and serves as custodian of records by producing records and attesting to their validity when subpoenaed under court direction. The position requires compiling relevant facts, conducting thorough analyses, making sound decisions, and maintaining the security and confidentiality of records and information. Work is performed indoors in an office setting and involves frequent light lifting, sorting, and filing. Moderate finger dexterity and near vision are required; minor exposure to dust may occur.

Requirements

Bachelor’s degree from an accredited college or university in Business Administration or a related field and two years of experience adjusting liability claims with a public agency or third-party administrator, or an equivalent combination of education and experience.
Valid California Class C Driver’s License.
Knowledge of city organization, operations, policies, and procedures; City Code, City Ordinances, and Standard Operating Manual; investigative techniques, methods, and procedures; laws, procedures, and regulations and technical terminology used in minor liability cases; standard math calculations; and MS Office applications.
Ability to compile relevant facts, thoroughly analyze liability claims, and make sound decisions.
Ability to establish and maintain cooperative working relationships with coworkers.
Skill operating a personal computer with a variety of business software.
Effective verbal and written communication skills.
Ability to negotiate settlements with attorneys, third-party vendors, and insurance examiners.
Ability to review law enforcement accident reports to determine liability for damage to City property.
Ability to perform frequent light lifting, sorting, and filing; moderate finger dexterity and near vision are required.

Responsibilities

Review, examine, and adjust liability claims of $5,000 and below.
Receive and record claims and determine compensability.
Arrange or conduct investigations, including taking photographs of accident scenes and City property.
Advise departments about procedures and reporting deadlines involving employee vehicle accidents.
Enter claim information and payments using computer and software applications.
Prepare subrogation report cases.
Serve as custodian of records by producing records and attesting to their validity under court direction by subpoena.
Compile relevant facts, conduct thorough analyses, and make sound decisions.
Maintain and enforce security and confidentiality of records and information.
Perform other duties as assigned or required.