Senior Claims Examiner, General Liability
About The Position
Arch Insurance Group Inc. has an opening in its Claims Division on the Middle Market Casualty Team for a Senior Claims Examiner. The role actively manages high-severity, complex commercial general liability claims and associated excess and umbrella policies in jurisdictions throughout the United States. The ideal candidate brings strong negotiation skills and technical expertise, and delivers service-oriented solutions in a fast-paced, high-impact environment. The position is hybrid, with three days a week in the office, and requires willingness and ability to travel 10%. It is eligible for a $5,000 sign-on bonus and incentives.
Requirements
- 7–10 years of working experience with a primary and/or excess carrier supporting commercial accounts for casualty claims.
- Bachelor's degree.
- Proper and active adjuster licensing in all applicable states.
- Exceptional written and verbal communication, evaluation, influencing, negotiation, listening, and interpersonal skills to develop productive working relationships across organizational lines.
- Strong time-management and organizational skills.
- Demonstrated ability to participate in active strategic discussions.
- Demonstrated ability to work independently and in a team environment.
- Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word.
- Willingness and ability to travel 10%.
Nice To Haves
- Experience with construction casualty claims.
Responsibilities
- Identify and assess coverage issues, draft coverage position letters, retain coverage counsel when necessary, and review counsel's opinion letters and analysis.
- Develop and implement strategies for coverage issues that align with the overall strategy for assigned matters.
- Develop and implement timely, accurate resolution strategies to mitigate indemnity and expense exposures.
- Communicate developments and outcomes as necessary with associated claims carriers, business line leaders, underwriters, defense counsel, program managers, and brokers.
- Investigate claims and review insureds' materials, pleadings, and other relevant documents.
- Identify and review applicable statutes, rules, and case law in each jurisdiction.
- Review litigation materials, including depositions and expert reports.
- Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues.
- Retain counsel when necessary and direct counsel in accordance with the resolution strategy.
- Analyze coverage, liability, and damages to assess and recommend reserves.
- Prepare and present written and oral reports to senior management outlining issues affecting evaluations and recommending reserves.
- Travel within the United States to attend mediations, trials, and other proceedings relevant to resolving matters.
- Negotiate claim resolutions.
- Select and use structured brokers.
- Maintain a diary of all claims, post reserves promptly, and respond expeditiously to inquiries from insureds, counsel, underwriters, brokers, and senior management.
Benefits
- Multiple medical plans
- Dental, vision, and prescription drug coverage
- Competitive 401(k) with generous matching
- Paid time off beginning at 20 days per year
- Up to 12 paid company holidays per year
- Two paid days of Volunteer Time Off
- Basic life and AD&D insurance
- Short- and long-term disability
- Paid parental leave of up to 10 weeks
- Student loan assistance
- Tuition reimbursement
- Backup child and elder care
- Sign-on bonus of $5,000
- Incentive eligible
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
