Liability Claims Manager

CorVel Corporation•Charlotte, NC

6d•$87,190 - $134,613•Remote

About The Position

The Liability Claims Manager is responsible for the overall operation of a designated office. The role participates in formulating and administering company best practices, developing long-range goals and objectives, analyzing costs, activities and operations, and supporting the goals of the claims department and CorVel. This is a remote position. The manager directs employee performance and development, ensures compliance with liability best practices and company policies, and supports team performance through training, coaching and regular evaluations. The role uses jurisdictional knowledge to ensure regulatory compliance, manages workflow and staffing, oversees common claims practices, and directs the review and settlement of high-dollar claims or claims beyond subordinate employees’ authority. The manager also promotes operational efficiency, quality and consistency through continuous improvement. Overnight travel and meeting attendance are required. The position requires an active Home State or Designated Home State license; at least seven years of Auto and General/Premises Liability claims-handling experience; at least five years of litigation experience; and at least three years of supervisory experience. A bachelor’s degree, combined with equivalent industry-related experience, is required, along with a record of steady advancement in Third Party Liability claims administration. The listed pay range is $87,190–$134,613. The range may vary by location and may be adjusted based on job-related skills, experience, qualifications, internal equity and market conditions. CorVel offers a comprehensive benefits package to full-time regular employees. The company is an Equal Opportunity Employer and drug-free workplace and complies with applicable ADA regulations.

Requirements

Active Home State or Designated Home State license.
At least 7 years of claims-handling experience in Auto and General/Premises Liability Claims.
At least 5 years of litigation experience.
At least 3 years of supervisory experience.
Bachelor’s degree with a combination of education and equivalent industry-related experience.
Record of steady advancement in Third Party Liability claims administration.
Excellent written and verbal communication skills for customer contact, negotiation, presentations, project management and personnel management.
Effective quantitative, analytical and interpretive skills.
Leadership skills and demonstrated ability to motivate staff and obtain results through teamwork.
Ability to function under time constraints, meet deadlines and handle multiple tasks in a demanding work environment.
Ability to remain poised in stressful situations and communicate diplomatically through various channels.
Computer proficiency and technical aptitude, including use of common computer applications.
Strong interpersonal, time-management, project-management and organizational skills.
Ability to maintain a high level of professionalism.
Knowledge of the entire Liability claims administration procedures.

Responsibilities

Represent the company professionally to internal and external customers and clients.
Direct the performance and development of department employees.
Ensure staff compliance with Best Practices for Liability.
Support team performance through continued training, coaching and regular performance evaluations.
Use jurisdictional expertise and knowledge of regulatory rules, statutes and procedures to ensure compliance.
Monitor operational workflow and manage adequate staffing levels and staff retention strategies.
Develop and oversee implementation of common claim practices and procedures.
Direct and control the review and settlement of high-dollar or potentially high-dollar claims, and claims beyond subordinate claims personnel’s authority.
Promote operational efficiency, quality and consistency through continuous improvement of processes, people and systems.
Ensure compliance with CorVel policies and procedures.
Travel overnight and attend meetings.
Perform additional duties as assigned.