Regional Claims Prevention Manager

Saia • Indianapolis, IN

4d

About The Position

The Regional Claims Prevention Manager manages claims prevention functions and activities within an assigned geographical region. The role provides training and educational programs for cross-functional teams to improve the customer experience. It develops and implements claims prevention strategies, identifies risks in claims handling operations, manages resources, investigates claims and exceptions, analyzes trends, advises business partners, collaborates on performance metrics, and audits terminal claims.

Nice To Haves

• Bachelor’s degree in risk management, business, or a related field.
• 5+ years of claims or OSD experience.
• Proficiency in Microsoft Office and transportation management tools.
• Willingness to travel as needed.

Responsibilities

• Develop and implement comprehensive claims prevention strategies and procedures.
• Identify and audit risks and vulnerabilities in claims handling operations, processes, and procedures.
• Manage and control resources to promote successful operations and avoid backlogs.
• Investigate exceptions and claims to identify root causes and implement corrective actions.
• Analyze data to identify trends that inform preventive measures.
• Serve as a subject matter expert on claims prevention and provide guidance and support to business partners.
• Collaborate with cross-functional teams to implement key performance metrics.
• Audit and evaluate periodic terminal claims.
• Provide training and educational programs for cross-functional teams to improve the customer experience.

Benefits

• Competitive compensation and great benefits; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed