Regional Loss Prevention Manager

AutoZone • Memphis, TN

7d

About The Position

The Regional Loss Prevention Manager serves as a business partner to store and field leadership, protecting the organization through loss prevention strategies and safety programs across an assigned region. The role involves regular field work, coaching teams, conducting audits, analyzing trends, and investigating internal and external theft. Using data, reporting tools, and operational knowledge, the manager identifies ways to reduce loss, strengthen controls, and improve compliance across multiple store locations. The position requires analytical thinking, relationship building, attention to detail, and the ability to influence positive change.

The manager partners with field and store leaders to maintain loss prevention and safety programs; analyzes KPIs, exception reports, and shrink data; investigates theft and asset loss; performs audits and implements corrective actions; and recommends controls and procedures. The role also includes monitoring POS exceptions, overseeing security systems, supporting store openings, relocations, and closings, assisting with supervision of regional loss prevention personnel, and training and coaching store teams.

The role requires a bachelor's degree in a related field, at least three years of retail loss prevention experience, experience supporting multiple stores, and willingness to travel approximately 60%, including some overnight travel. AutoZone describes its culture as customer-first and focused on dedication, teamwork, and growth, and offers benefits intended to support physical, mental, and financial well-being. Benefits vary by employment status and eligibility; the posting notes that additional benefits are available to full-time AutoZoners.

Requirements

• Bachelor's degree in Criminal Justice, Asset Protection, Business Administration, or a related field.
• At least three years of retail loss prevention experience.
• Experience supporting multiple store locations in a retail environment.
• Strong investigative, analytical, and problem-solving skills.
• Ability to interpret data, identify trends, and develop actionable solutions.
• Knowledge of retail operations, safety practices, and loss prevention methodologies.
• Strong communication and relationship-building skills, including the ability to influence leaders at all levels.
• Highly organized, with the ability to manage multiple priorities in a fast-paced environment.
• Willingness and ability to travel approximately 60%, including some overnight travel.

Nice To Haves

• Professional certification such as Certified Forensic Interviewer (CFI), Certified Protection Professional (CPP), Loss Prevention Qualified (LPQ/LQ), or Loss Prevention Certified (LPC).
• Wicklander-Zulawski or Reid Interview and Interrogation certification.
• Experience conducting complex internal theft investigations and large-scale shrink reduction initiatives.
• Advanced experience using exception-based reporting, retail analytics, and investigative software.
• Demonstrated success influencing operational teams and driving measurable loss prevention improvements across a multi-store region.

Responsibilities

• Partner with field and store leadership to implement and maintain loss prevention and safety programs throughout an assigned region.
• Analyze KPIs, exception reporting, and shrink data to identify trends, root causes, and loss-reduction opportunities.
• Conduct investigations involving internal and external theft using appropriate investigative techniques and documentation.
• Perform regular loss prevention and safety audits, identify risks, ensure compliance, and implement corrective actions.
• Maintain a field presence through routine store visits, regional meetings, and collaboration with operational leaders.
• Monitor point-of-sale exception reporting and other tools to detect potential fraudulent or dishonest activity.
• Develop and recommend strategies, controls, and procedures to minimize losses involving merchandise, cash, and company assets.
• Oversee the functionality and maintenance of alarms, electronic article surveillance (EAS), and CCTV equipment.
• Support new store openings, relocations, and closings by ensuring compliance with operational and loss prevention standards.
• Assist in supervising regional loss prevention personnel and addressing organizational and operational challenges.
• Ensure incidents involving company asset loss are identified, investigated, documented, and resolved.
• Provide store teams with training and coaching on loss prevention awareness, safety standards, and operational compliance.

Benefits

• Competitive pay.
• Medical, dental, and vision plans.
• Exclusive discounts and perks, including an AutoZone in-store discount.
• 401(k) with company match.
• Stock Purchase Plan.
• AutoZoners Living Well Program with free mental health support.
• Opportunities for career growth.
• For full-time AutoZoners: paid time off.
• For full-time AutoZoners: life and short- and long-term disability insurance options.
• For full-time AutoZoners: Health Savings and Flexible Spending Accounts with wellness rewards.
• For full-time AutoZoners: tuition reimbursement.
• Unrivaled company culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager