Area Loss Prevention Manager

The RealReal•Los Angeles, CA
•$77,878 - $90,000

About The Position

The Area Asset Protection Manager oversees Asset Protection, safety, and security strategies across multiple locations. The role manages Asset Protection and security for the WEHO full-line store, surrounding neighborhood stores, and the Expo hub. It leads a team and partners with cross-functional stakeholders to execute programs, maintain quality and compliance, and manage safety and shortage prevention. The position also handles investigations, physical security, audit and SOX compliance, and the development of security and business continuity procedures. The role reports directly to the Director of Retail and Sales Operations.

Requirements

  • At least 5 years of retail Asset Prevention management experience.
  • Demonstrated leadership ability to influence, coach, and hold teams accountable.
  • Ability to partner effectively with senior leaders, field management, and cross-functional stakeholders.
  • Ability to work independently, self-direct, and manage multiple priorities.
  • Comprehensive knowledge of physical security systems, including CCTV, EAS, intrusion alarms, access control, and life-safety protocols.
  • Experience building, developing, and leading high-performing Asset Protection teams.
  • Strong organizational skills and ability to adapt quickly in a fast-paced, evolving environment.
  • Strong verbal and written communication skills, including documenting findings and presenting recommendations.
  • Experience investigating theft, fraud, ORC, and internal dishonesty.
  • Ability to coach, develop, and hold teams accountable to performance and compliance standards.
  • Experience influencing without direct authority and partnering with Operations, HR, Legal, and Store Leadership.
  • Ability to lead through change and maintain engagement during transformation or heightened risk.
  • Comfort learning and adapting to new technologies and Asset Protection platforms.
  • Ability to travel regularly within the assigned area.

Nice To Haves

  • Four-year bachelor’s degree.

Responsibilities

  • Directly manage a team of Asset Prevention employees.
  • Manage physical building security, including responding to off-hour alarms.
  • Support Asset Prevention functions for the store and surrounding markets as needed.
  • Conduct internal and external investigations and bring them to closure.
  • Develop and manage safety and security processes and procedures, including business continuity plans.
  • Develop and manage Asset Prevention processes and procedures, including security camera management, EAS systems, and alarm systems.
  • Ensure compliance with applicable local, state, and federal laws.
  • Manage the Asset Protection Audit program.
  • Directly manage monthly SOX compliance reporting for the store.
  • Work alongside the team on execution, problem-solving, and continuous improvement.

Benefits

  • Employee Stock Purchase Plan
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Paid parental leave
  • 9 paid company holidays
  • Flexible time off, with manager approval
  • Employees may be eligible for a bonus program and incentive pay, depending on role
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