Area Loss Prevention Manager

The RealReal•Los Angeles, CA

About The Position

The Area Asset Protection Manager oversees Asset Protection, safety, and security strategies across multiple store locations. The role leads a team responsible for executing Asset Protection programs, partners with cross-functional teams, and supports effective operations, compliance, and shortage prevention. In Southern California, the position manages Asset Protection and security for the WEHO full-line store, surrounding neighborhood stores, and the Expo hub. It is responsible for the location’s Asset Protection, security, quality, compliance, safety, and shortage programs, and for communicating the company’s values and brand to customers and employees.

Requirements

  • At least 5 years of retail Asset Prevention management experience.
  • Demonstrated leadership capability, including influencing, coaching, and holding teams accountable.
  • Ability to partner effectively with senior leaders, field management, and cross-functional stakeholders.
  • Ability to work independently and manage multiple priorities.
  • Comprehensive knowledge of physical security systems, including CCTV, EAS, intrusion alarms, access control, and life-safety protocols.
  • Experience building, developing, and leading high-performing Asset Protection teams.
  • Strong organizational skills and ability to adapt to a fast-paced, evolving environment.
  • Strong verbal and written communication skills, including documenting findings and presenting recommendations.
  • Experience investigating theft, fraud, ORC, and internal dishonesty.
  • Ability to coach, develop, and hold teams accountable to performance and compliance standards.
  • Experience influencing without direct authority and partnering with Operations, HR, Legal, and Store Leadership.
  • Ability to lead through change and maintain engagement during periods of transformation or heightened risk.
  • Ability to learn and adapt to new technologies and Asset Protection platforms.
  • Ability to travel regularly within the assigned area.

Nice To Haves

  • Four-year bachelor’s degree.

Responsibilities

  • Directly manage a team of Asset Prevention employees.
  • Oversee the physical security of the building, including responding to off-hour alarms.
  • Support Asset Prevention functions at the store and assist surrounding markets as needed.
  • Conduct internal and external investigations and bring them to closure.
  • Develop and manage safety and security processes and procedures, including business continuity plans.
  • Develop and manage Asset Prevention processes and procedures, including security camera, EAS, and alarm system management.
  • Ensure compliance with applicable local, state, and federal laws.
  • Manage the Asset Protection Audit program.
  • Directly manage the store’s monthly SOX compliance reporting.
  • Work alongside the team to support execution, problem-solving, and continuous improvement.
  • Lead the team in executing the Asset Protection program and collaborate with cross-functional teams.

Benefits

  • Employee Stock Purchase Plan
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Paid parental leave
  • Nine paid company holidays
  • Flexible time off with manager approval
  • Depending on role, employees may be eligible for a bonus program and incentive pay.
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