Car Wash Manager Jobs

About The Position

Requirements

• High school diploma or GED preferred, or an equivalent combination of education and experience.
• Professional, enthusiastic, and positive attitude with a strong focus on customer experience.
• Experience with cash handling, deposit preparation, cash audits, and related financial controls.
• Strong communication and customer service skills, including confidence engaging guests and promoting memberships.
• Passion for sales, customer interaction, and helping others.
• Goal-oriented mindset, strong work ethic, self-motivation, and desire to achieve results.
• Strong interpersonal, conflict-resolution, and problem-solving skills.
• Ability to work independently and collaborate effectively as part of a team.
• Ability to stand, walk, and interact with customers for extended periods.
• Ability to work outdoors in all types of weather conditions.
• Ability to lift, move, or carry up to 40 lbs. as needed.
• English proficiency required to support customer communication and safe daily operations.
• Availability for a flexible schedule, including some evenings, weekends, and holidays.

Responsibilities

• Promote and clearly explain Spark’s wash packages, membership programs, and free amenities.
• Deliver exceptional customer service by understanding customer needs and recommending appropriate solutions.
• Support customer payment activity, including credit and cash transactions, and follow company procedures.
• Use the Pay Station to process transactions and payments, handle returns, and comply with customer service, cash-handling, and payment policies.
• Support cash-related procedures, including preparing safe bags, accessing the safe when authorized, processing returns, receiving cash and coin deliveries, and completing other cash-handling tasks.
• Communicate the value of Spark’s products and services and demonstrate product and car wash knowledge.
• Represent Spark’s standards, energy, and professionalism to support brand consistency.
• Respond promptly to customer needs and help resolve service issues with patience, care, and professionalism.
• Increase site capture rate, membership conversions, and overall sales performance.
• Assist with onboarding and training new teammates in sales and customer engagement best practices.
• Follow safety procedures in and around the car wash tunnel, remaining aware of moving vehicles, equipment, chemicals, and team members.
• Maintain the cleanliness and appearance of the lot by removing debris, checking vacuums, and helping keep the site clean, safe, and customer-ready.

Benefits

• $20.50 per hour, plus the opportunity to earn additional commission for each eligible membership sold.
• 401(k) retirement plan available to eligible full-time and part-time employees, with a company match of up to 4% after 90 days of employment.
• Medical, dental, and vision insurance available to eligible full-time employees.
• Paid sick time accrued in accordance with applicable state laws and company policy.
• Holiday pay at time and a half for hours worked on observed company holidays.
• Complimentary employee car wash plan.