General Manager in Training

Links Car Wash•Fort Myers, FL

13d•$55,000 - $75,000

About The Position

Links Car Wash is a fast-growing company expanding through acquisitions and new site development, with plans to add 50 locations annually over the next five years. The General Manager in Training leads site operations, team performance, customer service, and financial results. The role is responsible for creating a safe, efficient, customer-focused environment while driving revenue growth, operational excellence, and employee development. It is suited to experienced leaders in car wash, retail, hospitality, automotive services, food service, or other customer-focused industries who want to develop their careers in a growing organization.

Requirements

High school diploma or equivalent.
1–2 years of proven management or site leadership experience, preferably in the car wash industry.
Strong leadership skills and ability to motivate, coach, and develop employees.
Excellent operational, organizational, and project management abilities.
Strong problem-solving and decision-making skills.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite and business or project management software.
Ability to work under pressure and meet labor goals, budgets, and operational deadlines.
Willingness to learn, adapt, and take on new challenges in a fast-paced environment.
Ability to walk, stand, bend, stoop, kneel, twist, reach, and perform repetitive movements for extended periods.
Ability to perform activities involving grasping, lifting, pushing, pulling, and turning.
Ability to work indoors and outdoors in varying weather conditions, including hot and cold temperatures.

Nice To Haves

Experience in car wash operations, automotive services, retail management, hospitality management, or related service industries.
Experience managing budgets, labor costs, inventory, scheduling, and operational performance metrics.
Familiarity with customer service best practices and performance management.

Responsibilities

Oversee day-to-day site operations, efficient workflow, service standards, and operational excellence.
Manage facility maintenance, equipment functionality, inventory, and site readiness.
Monitor site performance, labor utilization, productivity metrics, and customer satisfaction.
Ensure compliance with company policies, operating procedures, and safety standards.
Conduct routine site inspections and address operational or maintenance concerns.
Implement process improvements to increase productivity, efficiency, and customer experience.
Maintain a clean, organized, and professional site environment.
Recruit, hire, onboard, train, and develop a high-performing team.
Coach and mentor Assistant Managers and Team Members, providing ongoing performance feedback.
Foster a positive, collaborative, customer-focused workplace culture and promote continuous improvement.
Delegate responsibilities while maintaining accountability and operational standards.
Conduct performance evaluations and create employee development plans.
Deliver exceptional customer experiences, resolve concerns professionally, and build customer loyalty.
Support local marketing and community engagement initiatives when applicable.
Prepare, manage, and monitor operational budgets and analyze financial performance, labor costs, sales trends, and profitability.
Monitor expenses, implement cost controls, and identify opportunities to increase revenue and improve performance.
Ensure accurate reporting and adherence to financial practices and controls.
Promote workplace safety, enforce safety and risk-management procedures, and ensure regulatory compliance.
Conduct safety meetings, training, and incident follow-up as required.
Maintain a safe environment for employees, customers, and vendors.