General Manager in Training

Links Car Wash•Dallas, TX

8d•$55,000 - $75,000•Onsite

About The Position

Links Car Wash is seeking a General Manager in Training to lead site operations, team performance, customer service, and financial results. The role focuses on creating a safe, efficient, customer-focused environment while supporting revenue growth, operational excellence, and employee development. It is suited to experienced leaders from car wash, retail, hospitality, automotive services, food service, or other customer-focused industries who want to grow with an expanding organization. The position offers hands-on experience with advanced automated equipment and opportunities to build a career in maintenance, field service, and operations.

Requirements

High school diploma or equivalent.
1–2 years of proven management or site leadership experience, preferably in the car wash industry.
Strong leadership skills and ability to motivate, coach, and develop employees.
Excellent operational, organizational, and project management abilities.
Strong problem-solving and decision-making skills.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite and business or project management software.
Ability to work under pressure and meet labor goals, budgets, and operational deadlines.
Willingness to learn, adapt, and take on new challenges in a fast-paced environment.
Ability to walk, stand, bend, stoop, kneel, twist, reach, and perform repetitive movements for extended periods.
Ability to perform activities involving grasping, lifting, pushing, pulling, and turning.
Ability to work indoors and outdoors in varying weather, including hot and cold temperatures.

Nice To Haves

Experience in car wash operations, automotive services, retail management, hospitality management, or related service industries.
Experience managing budgets, labor costs, inventory, scheduling, and operational performance metrics.
Familiarity with customer service best practices and performance management.

Responsibilities

Oversee day-to-day site operations, workflow, service standards, and operational performance.
Manage facility maintenance, equipment functionality, inventory, and site readiness.
Monitor site performance, labor utilization, productivity metrics, and customer satisfaction.
Ensure compliance with company policies, operating procedures, and safety standards; conduct inspections and address operational or maintenance concerns.
Implement process improvements to increase productivity, efficiency, and customer experience, and maintain a clean, organized site.
Recruit, hire, onboard, train, coach, mentor, and develop team members and Assistant Managers.
Provide performance feedback, conduct evaluations, and create development plans to support employee growth and retention.
Build a positive, collaborative, customer-focused workplace culture and delegate responsibilities while maintaining accountability.
Deliver excellent customer service, resolve concerns professionally, and build customer loyalty.
Support local marketing and community engagement initiatives when applicable.
Prepare, manage, and monitor budgets; analyze financial performance, labor costs, sales trends, and profitability.
Control expenses while maintaining service quality, identify revenue and cost-improvement opportunities, and ensure accurate reporting and financial controls.
Promote workplace safety, enforce safety and risk-management practices, ensure regulatory compliance, and conduct safety meetings, training, and incident follow-up.
Maintain a safe environment for employees, customers, and vendors.