Car Wash Site Manager C

Circle K • Pittsburgh, PA

9d • Onsite

About The Position

The Car Wash Site Manager oversees site operations, employee management, sales growth, profitability, customer satisfaction, and compliance with safety and vehicle-damage procedures. The manager recruits and onboards employees, trains and coaches staff, schedules shifts in accordance with overtime policies, and supports employee engagement, performance management, and recognition. The role manages operating P&L metrics and considers how costs and expenditures affect margins and pricing. The manager resolves customer inquiries, incidents, and issues promptly and performs other duties as assigned.

The position is based in a typical outdoor car wash environment in Pittsburgh, Pennsylvania. Work may involve damp and humid conditions, variable outdoor weather, moderate to occasionally excessive noise, and required use of personal protective equipment. The team member must perform the job safely with minimal supervision.

Requirements

• High school diploma or equivalent.
• At least three years of retail experience, including at least one year in a management role.
• Strong leadership and communication skills, including active listening.
• Team-building experience.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Proficient computer skills.
• Strong work ethic and professional attitude.
• Unexpired driver's license; a motor vehicle record check will be conducted on the successful candidate after an offer.
• Ability to perform the job safely in accordance with standard operating procedures and without endangering oneself or others.
• Ability to stand and walk throughout the workday; use hands; reach with hands and arms; climb or balance; and stop, crouch, and kneel.
• Ability to work in damp and humid conditions and outdoors in variable weather.
• Ability to regularly lift or move objects up to 25 pounds and occasionally up to 50 pounds.
• Ability to wear required personal protective equipment, including hearing, eye, foot, and hand protection.

Nice To Haves

• Some college preferred.
• Supervisory or assistant manager experience in a big-box environment, the auto industry, a car wash, or a lube store is encouraged.

Responsibilities

• Recruit and onboard new employees.
• Train and coach staff.
• Schedule employee shifts while adhering strictly to overtime policies.
• Conduct employee engagement, performance management, and recognition activities.
• Grow sales volume and increase site profitability.
• Manage operating P&L metrics and understand how costs and expenditures affect business margins and pricing.
• Ensure customer satisfaction and resolve inquiries, incidents, and issues in a timely manner.
• Ensure the site follows approved safety procedures.
• Ensure the site follows approved vehicle damage claim procedures.
• Perform other duties and responsibilities as assigned.

Benefits

• Competitive pay.
• Paid vacations.
• Medical, dental, and vision coverage.
• 401(k) plan with competitive company match.
• Free employee car wash membership.
• Tuition reimbursement.
• Opportunity to work with fun, motivated people.
• Large, stable employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED