Car Wash General Manager

Mr. Clean Car Wash•Ocala, FL

9d•Onsite

About The Position

The Car Wash General Manager at Mr. Clean Car Wash is responsible for ensuring the smooth and efficient operation of a full-service car wash site. The General Manager serves as a point of contact for customers and team members and works to provide positive customer experiences and clean vehicles. The role includes bonus opportunities based on key performance indicators.

Requirements

Experience providing excellent customer service.
Experience managing site operations and addressing equipment or mechanical issues.
Experience training associates on processes and procedures.
Experience driving sales, memberships, and loyalty programs.
Experience managing labor, expenses, and chemical and supply utilization.
Flexible availability, including nights, weekends, and holidays.
Ability to work outdoors in all weather conditions and seasons.
Ability to stand for extended periods or an entire work shift.
Physical ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
Ability to carry up to 50 pounds for short distances.
Ability to maneuver around vehicles.
Must pass a pre-employment background check and drug screening.

Nice To Haves

High school diploma or equivalent; college education is a plus.
Two or more years of experience in a car wash environment.
Experience in car wash management.
Two or more years of experience in retail.

Responsibilities

Oversee day-to-day facility operations to ensure efficient and effective service delivery.
Manage inventory to maintain the availability of necessary supplies and equipment.
Ensure equipment and service quality, promptly addressing mechanical issues.
Open and close the site and complete security, cash-handling (if applicable), and operational tasks.
Uphold brand standards and ensure compliance with company policies and procedures.
Lead by example; hire, train, and support staff in providing outstanding customer service.
Monitor and analyze key performance indicators to drive improvements and achieve business objectives.
Maintain a safe and clean work environment and adhere to health and safety regulations.
Perform other assigned tasks in support of the team and operations.