Manager, Car Wash Operations

Nouria • Leominster, MA

2d

About The Position

Golden Nozzle Car Wash is seeking a hands-on, results-driven Site Manager to oversee daily operations at a high-volume car wash facility. The role focuses on maximizing site performance, developing the team, and ensuring customers receive an excellent experience. The manager leads site operations, maintains the facility and equipment, optimizes vehicle throughput, drives sales and membership growth, monitors supplies and performance metrics, enforces safety and regulatory standards, and partners with senior leadership on site goals. The position requires open availability based on operational needs, the ability to work up to 50 hours per week with additional hours as needed, and work on at least one weekend day. Starting rate is $17.00. Eligible team members may participate in the listed benefits, subject to program terms.

Requirements

• At least 18 years of age.
• Ability to work up to 50 hours per week, with additional hours as business needs require.
• Flexible availability to cover shifts, including evenings, weekends, and holidays if needed.
• Must work at least one weekend day.
• Open availability based on operational needs.
• Ability to lift, carry, and hold up to 50 lbs.
• Ability to work outdoors in temperatures from -10°F to 100°F.
• Ability to stand, walk, and move around vehicles for extended periods.

Nice To Haves

• Leadership experience in a supervisory or management role; car wash, automotive, retail, or service industry experience preferred.
• Ability to lead, motivate, and develop a high-performing team.
• Strong organizational, communication, and multitasking skills.
• Customer-first mindset and commitment to exceptional service.
• Working knowledge of car wash equipment, maintenance practices, and safety standards is a plus.
• Proficiency with Microsoft Office and basic operational software systems.
• High school diploma or equivalent.

Responsibilities

• Lead and supervise daily site operations, including staffing, scheduling, coaching, and performance management.
• Ensure the facility, equipment, and grounds are clean, safe, and operational.
• Optimize workflow and vehicle throughput to reduce wait times and improve customer experience.
• Address customer inquiries, feedback, and concerns promptly and professionally.
• Execute sales initiatives and membership growth strategies to drive revenue and retention.
• Monitor inventory and coordinate ordering of chemicals, parts, and operational supplies.
• Enforce safety procedures and regulatory compliance standards.
• Review operational reports, KPIs, and financial metrics to improve site performance.
• Partner with senior leadership to execute site-specific goals and business initiatives.
• Resolve employee and customer conflicts effectively.
• Maintain the physical condition, safety, cleanliness, and appearance of store facilities.

Benefits

• Competitive pay and performance incentives.
• Leadership development and advancement opportunities.
• Medical coverage for eligible team members.
• Dental coverage for eligible team members.
• Vision coverage for eligible team members.
• 401(k) savings plan.
• Paid time off.
• Paid holidays.
• Company-paid life insurance.
• Disability benefits.
• Employee assistance programs.
• Tuition assistance.
• Voluntary benefit offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED