Car Wash Manager

Haffner's • Plymouth, MA

1d

About The Position

The Car Wash Manager is responsible for the overall operation of a professional car wash facility, ensuring exceptional customer service, operational excellence, and consistent execution of company standards. The manager completes tasks assigned by the District Manager or Director of Car Wash Operations, leads and develops the team, drives sales performance, and maintains equipment, safety, and compliance standards. The role involves setting expectations, modeling professional behavior, and ensuring a high-quality experience for customers and employees. The position requires working in an outdoor environment and may involve flexible hours, weekends, holidays, and varying shifts. The stated pay range is $23.00–$28.00 per hour, based on relevant experience, knowledge, skills, and other job-related qualifications. An applicant may be eligible for up to a $300 sign-on bonus.

Requirements

• High school diploma or GED.
• At least 2 years of supervisory or leadership experience in a fast-paced, customer-facing environment.
• Demonstrated experience managing employees, schedules, and daily operations.
• Strong customer service and conflict resolution skills.
• Basic mechanical aptitude and willingness to learn car wash equipment and maintenance procedures.
• Ability to work flexible hours, including weekends, holidays, and varying shifts as required.
• Ability to meet the physical requirements and work environment conditions outlined in the job description.
• Valid driver’s license and reliable transportation.

Nice To Haves

• Previous experience managing a car wash, automotive service, retail, or hospitality operation.
• Experience driving sales goals, memberships, or subscription-based programs.
• Prior responsibility for cash handling, reconciliation, or loss prevention.
• Experience with labor scheduling, payroll oversight, and performance management.
• Familiarity with preventative maintenance programs and equipment troubleshooting.
• Experience training and coaching employees in customer service and sales techniques.
• Knowledge of workplace safety practices and compliance in an operational environment.

Responsibilities

• Oversee the overall operation of a professional car wash facility.
• Complete tasks assigned by the District Manager or Director of Car Wash Operations.
• Lead and develop the team, set expectations, and model professional behavior.
• Drive sales performance and support sales goals, memberships, or subscription programs.
• Ensure exceptional customer service and a high-quality experience for customers and employees.
• Maintain equipment and uphold safety, compliance, and company standards.
• Manage employees, schedules, and daily operations.
• Support cash handling, reconciliation, and loss prevention.
• Oversee labor scheduling, payroll, and employee performance.
• Train and coach employees in customer service and sales techniques.
• Use and support preventative maintenance programs and equipment troubleshooting.

Benefits

• Eligible for up to a $300 sign-on bonus.
• Competitive, on-demand pay.
• Discounts at company-owned foodservice locations.
• Health, dental, and tuition reimbursement for full-time employees.
• Advancement opportunities at all levels.
• Additional benefits may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED