Automotive Service Manager Jobs

About The Position

Requirements

• Automotive service leadership or supervisory experience is preferred.
• Strong understanding of service department operations and performance metrics.
• Excellent leadership, customer service, and problem-solving skills.
• Experience using dealership management systems and operational reports.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Lead and develop service advisors, technicians, and support staff.
• Manage daily shop workflow, repair schedules, and customer commitments.
• Monitor labor sales, profitability, productivity, and customer satisfaction.
• Oversee repair order accuracy, warranty procedures, and service quality.
• Resolve customer concerns and collaborate with Parts and Sales teams.
• Maintain a safe, organized, and efficient service operation.

Benefits

• Medical, dental, and vision insurance.
• LegalShield coverage.
• Voluntary life insurance, long-term disability, accident, and critical illness insurance.
• 401(k) with employer match.
• Paid sick leave, vacation, and holidays.
• Employee discounts on vehicles, parts, and services.