Automotive Service Manager

Van Horn Automotive Group • Stoughton, WI

1d • Onsite

About The Position

Van Horn Chrysler Dodge Jeep Ram in Stoughton is seeking an experienced Service Manager to run an efficient and profitable automotive service shop. The role calls for a self-motivated, respectful team leader who can meet and exceed goals, lead the service team, and deliver strong customer satisfaction. Van Horn Automotive Group is an employee-owned, family-oriented company with more than 17 locations in Wisconsin and Iowa and over 800 employees.

Requirements

• Associate’s degree or 3 years of related management experience.
• Previous Service Manager experience in a dealership; General Motors experience preferred.
• Strong leadership and motivational skills to lead a crew in meeting shop goals.
• Profit-driven mindset and willingness to think outside the box.
• Valid driver’s license.

Nice To Haves

• General Motors dealership experience.

Responsibilities

• Maximize production by scheduling repair orders effectively and setting and achieving service sales objectives.
• Manage expenses and control costs.
• Build customer relationships and ensure the department meets customer satisfaction (CSI) goals.
• Hire, train, develop, and motivate department staff.
• Maintain a safe shop and ensure proper repair techniques are followed.
• Communicate and work closely with all managers within the dealership.

Benefits

• Paid time off, including vacation, personal days, and holidays.
• Gym/workout reimbursement.
• Tuition reimbursement.
• Health, dental, and vision coverage.
• 401(k).
• Paid volunteer time: 16 hours annually in addition to the PTO plan.
• Employee discounts on vehicles, parts, and service.
• Employee Stock Ownership Plan (ESOP).
• Professional work environment.
• Employee development and opportunities for promotion from within.
• Community involvement.
• Employee referral program.
• Holiday parties, Brewers game, summer picnic, and other events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree