Automotive Service Manager

Kunes Auto Group • Lake Geneva, WI

11d • $80,000 - $120,000

About The Position

Kunes Auto Group is seeking an experienced Automotive Service Manager to lead its service department. The manager oversees daily operations, ensures customers receive clear communication and outstanding service, and helps the department operate efficiently and profitably. Compensation is $80,000–$100,000 annually based on experience, consisting of a base salary plus commission.

Requirements

• At least 2 years of experience in automotive service or a dealership service department.
• Strong leadership skills, including the ability to coach, motivate, and hold a team accountable.
• Strong customer service skills.
• Strong computer skills.
• Strong math skills.
• High school diploma or equivalent.
• Valid driver's license with a clean driving record.

Nice To Haves

• Management experience.
• Technical or trade school diploma.
• ASE certifications.
• College degree.

Responsibilities

• Lead and support the service department team to deliver an outstanding customer experience.
• Greet customers and communicate about vehicle concerns, diagnoses, and repair recommendations.
• Oversee diagnosis and repair processes to ensure accuracy and quality.
• Keep customers updated throughout the service process, from drop-off to delivery.
• Manage service department scheduling, workflow, and productivity.
• Monitor department performance, including sales, profitability, and customer satisfaction.
• Ensure compliance with manufacturer and dealership service standards.
• Coach and develop service advisors and technicians.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off.
• Life insurance.
• Employee assistance program.
• Daily pay options.
• Employee discounts on vehicles, parts, and service.
• Ongoing training and professional development.
• Career advancement opportunities throughout Kunes Auto Group.
• Competitive salary plus commission.
• Casual work environment.
• Supportive leadership and team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED