Automotive Service Manager

AAMCO Transmissions and Total Car Care•Lisle, IL

12d

About The Position

We are looking for an individual with automotive management experience to manage the center’s day-to-day operations. The manager is responsible for generating sales, communicating with customers, building client relationships, and managing the technical team. The role includes consulting with customers, coordinating technician workflow and repair status, ordering parts and inventory, and overseeing customer service, quality control, operations, and work product.

Requirements

Minimum of 2–5+ years of automotive management experience.
Excellent closing skills.
Strong commitment to customer service and relationship building.
Ability to communicate and use interpersonal skills at a sustained high level.
Ability to multitask and execute in a fast-paced environment.
Coachable, honest, and goal-oriented team player.
Must have a valid driver's license.

Responsibilities

Engage and consult incoming customers in person and over the phone to generate and close sales.
Meet and greet customers and recommend services.
Manage technician workflow and keep track of the status of customer vehicle repairs.
Order parts and manage inventory.
Deliver a high level of customer service and quality control across the center’s business, operations, and work product.