Automotive Service Manager

Van Horn Automotive Group • Stoughton, WI

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About The Position

Van Horn Chrysler Dodge Jeep Ram in Stoughton is seeking an experienced Service Manager to run an efficient and profitable automotive shop. The role calls for a self-motivated, world-class leader who treats employees and customers with respect and can lead the service team to meet and exceed goals. Van Horn Automotive is a family-oriented, employee-owned company with more than 17 locations in Wisconsin and Iowa and over 800 employees.

Requirements

• Associate’s degree or three years of related management experience.
• Valid driver’s license.
• Strong leadership and motivational skills to lead a crew in meeting shop goals.
• Profit-driven mindset and willingness to think outside the box.

Nice To Haves

• Previous Service Manager experience in a dealership; General Motors experience preferred.

Responsibilities

• Maximize production through proper repair-order scheduling and by setting and achieving service sales objectives.
• Manage expenses and control costs.
• Build customer relationships and ensure the department meets customer satisfaction (CSI) goals.
• Hire, train, develop, and motivate department staff.
• Maintain a safe shop and ensure proper repair techniques are followed.
• Communicate and work closely with all managers within the dealership.

Benefits

• Generous paid time off, including vacation, personal days, and holidays.
• Gym/workout reimbursement.
• Tuition reimbursement.
• Health, dental, and vision coverage.
• 401(k).
• Sixteen hours of paid volunteer time annually, in addition to the PTO plan.
• Employee discounts on vehicles, parts, and service.
• Employee Stock Ownership Plan (ESOP).
• Professional work environment.
• Opportunities to develop employees and promote from within.
• Employee referral program.
• Company events, including holiday parties, a Brewers game, and a summer picnic.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree