Automotive Service Manager

Byrider•Saginaw, MI

3d•Onsite

About The Position

Byrider is seeking an Automotive Service Manager to lead its Saginaw service department. The role involves developing technicians, improving shop performance, and delivering dependable customer service. The position offers a weekday schedule, a base salary of $65,000–$75,000 based on experience, and monthly performance bonuses of up to $2,500, subject to plan requirements. The job is located at 6011 Bay Road, Saginaw, MI 48604, and is scheduled Monday through Friday, 8 a.m. to 5 p.m., with no weekends. Benefits, training, and ongoing support are also offered.

Requirements

Automotive service management experience and ability to lead a productive team.
Strong organization, problem-solving, and follow-through.
Customer-focused approach and clear communication skills.
Confidence coaching employees, managing workflow, and holding the team accountable.
Good computer skills and comfort learning service management systems.
Valid driver’s license.

Responsibilities

Lead daily service department operations and keep work organized and repairs moving efficiently.
Hire, train, coach, and develop technicians and service team members.
Set expectations for productivity, repair quality, and customer service.
Manage shop workflow, repair priorities, and turnaround times.
Monitor repair quality and help resolve service concerns promptly.
Maintain parts inventory, shop supplies, and equipment readiness.
Keep the shop clean, organized, and safe.
Communicate repair progress and delays clearly to customers and internal teams.
Partner with other departments to support vehicle readiness and dealership goals.