Automotive Service Manager - Land Rover Gulf Coast
About The Position
Joe Bullard Automotive Group is seeking an experienced, results-driven Service Manager to lead the service department at its Land Rover dealership in Mobile, Alabama. The opening follows the current Service Manager’s promotion to General Manager and offers a key leadership opportunity with performance-driven earning potential and the possibility for professional advancement. The Service Manager will lead service operations, develop the department’s team, deliver a premium customer experience, and drive profitability. The role offers leadership and autonomy to manage the department, implement improvements, and contribute to the dealership’s success. The manager will work closely with the General Manager to establish and achieve department goals.
Requirements
- Proven success in automotive service management; franchised dealership experience is preferred.
- Understanding of service department financial statements, labor sales, gross profit, productivity, and expense management.
- Ability to recruit, develop, motivate, and retain service advisors and technicians.
- Commitment to delivering an outstanding customer experience and maintaining high customer satisfaction.
- Operational knowledge of warranty processes, service scheduling, shop capacity, and workflow management.
- Ability to establish expectations, hold team members accountable, and lead by example.
- Positive, professional attitude and a genuine desire to build a successful team.
Nice To Haves
- Luxury dealership experience.
Responsibilities
- Lead and oversee the daily operations of the service department.
- Maximize service sales, profitability, technician productivity, and operational efficiency.
- Develop and coach service advisors, technicians, and support personnel.
- Build a culture of accountability, teamwork, and customer service excellence.
- Monitor departmental performance and implement strategies for continued improvement.
- Maintain manufacturer standards, warranty compliance, and customer satisfaction objectives.
- Work closely with the General Manager to establish and achieve department goals.
Benefits
- Highly competitive, performance-driven compensation opportunity with exceptional earning potential.
- Opportunity for professional advancement; the prior Service Manager was promoted to General Manager.
- Leadership and autonomy to take ownership of the department, develop the team, and implement improvements.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
