Automotive Service Manager
Delaware Tire Centers•Newark, DE
About The Position
Delaware Tire Centers is seeking an Automotive Service Manager for its Newark, Delaware location. The role reports directly to the Store Manager and is responsible for training, managing, and scheduling the service department and overseeing its workload. The Service Manager also supports sales and store management staff when needed, and assists with vehicle diagnosis, services, and repairs. The company seeks someone committed to excellent customer experiences and superior customer satisfaction.
Requirements
- Valid driver's license with a clean record.
- Automotive service experience.
- Customer-focused approach.
- Self-motivation and ability to work well with others.
- Strong communication skills, including the ability to explain recommended services to customers and verify appropriate procedures with technicians.
- Strong interpersonal, communication, and phone skills.
- Basic computer knowledge and experience.
- Prior tire and auto technician experience.
Nice To Haves
- ASE Certification.
Responsibilities
- Train and manage the service department, including its workload and schedules.
- Support sales and store management staff as applicable and when necessary.
- Assist with vehicle diagnosis, services, and repairs.
- Advise current and potential customers about their service needs.
- Answer phones.
- Provide superior and prompt customer service.
- Prepare necessary sales and service documentation.
- Help technicians diagnose vehicles.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
