Assisted Living Manager Jobs

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Office Manager - Assisted Living

Emerson House•Portland, OR

About The Position

The Office Manager is responsible for the overall operations of the business office, including accounts receivable, accounts payable, payroll, and the front desk. The role also supports recruiting and onboarding new team members. The position works in a fast-paced, home-like assisted living setting and involves daily interaction with residents and their families, as well as collaboration with health care providers and other team members.

Requirements

  • Associate degree, or equivalent knowledge and skills gained through education, training, and experience.
  • Two years of experience working in a business office, including managing accounts receivable, or equivalent demonstrated knowledge and skills.
  • Proficiency with Microsoft Excel.
  • Experience using accounting software.
  • Ability to work independently, prioritize responsibilities, and meet deadlines.

Nice To Haves

  • Experience billing in an assisted living or senior living environment.

Responsibilities

  • Manage business office systems in accordance with Prestige procedures, completing daily, weekly, and monthly tasks.
  • Maintain accurate, current records for accounts receivable and payable, move-ins and census, resident insurance and financial files, bank deposits, petty cash, resident trust accounts, and mail.
  • Set up and manage routine billing, ensuring charges are billed and collected accurately and promptly; research and resolve billing discrepancies.
  • Manage receivables collections according to company procedures and document collection efforts in the billing system; work with the Executive Director and regional support on difficult accounts.
  • Support resident move-ins by verifying payer sources and ensuring move-in paperwork is completed.
  • Complete month-end close within the required timeframe, participate in monthly accounts receivable reviews, and prepare required reports.
  • Manage petty cash and resident trust accounts, ensuring they are balanced and current in accordance with state regulations and company policy.
  • Maintain personnel and resident files in accordance with applicable laws, regulations, and company policies and procedures.
  • Assist with hiring by posting requisitions, reviewing applicants in the applicant tracking system, scheduling and conducting interviews, extending offers, completing new-hire paperwork, tracking credentials, and supporting onboarding.
  • Perform payroll duties, including assigning employee numbers, reviewing time-clock entries, collecting edits, entering payroll data, processing paid time off and sick time, tracking attendance, and running reports; close payroll and submit it to central support.

Benefits

  • Opportunity to interact with residents and their families and make a meaningful difference in their lives.
  • Collaboration with a team of health care providers in a home-like setting.
  • Promote-from-within culture and potential opportunities for career advancement.

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Common questions about Assisted Living Manager careers and jobs.

Based on current job postings on Teal, the average Assisted Living Manager salary in the US is approximately $97,000 per year, with a typical range of $65,000 to $177,000.
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